Regional Pharmacy Director

at  Shoppers Drug Mart Pharmaprix

Referred applicants must not apply directly to this role. All referred applicants must use their unique referral link generated when they are referred by an existing colleague.

WHY THIS ROLE IS IMPORTANT?

Job Title: Regional Pharmacy Director
At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day.
With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart network is more than a great place to shop, it’s a great place to work. We’re committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team and help recognize a healthy future for your career and for all Canadians.

WHAT YOU’LL DO:

• Partner with Associate Owners to enhance the pharmacy experience, ensuring teams are equipped to deliver world-class patient care.
• Analyzes pharmacy count, sales, margins and expenses to monitor financial success of each location, highlight potential growth areas, and ensure the Associates are on target to meet common year plan goals.
• Support pharmacy teams in understanding and adhering to Standard Operating Procedures (SOP), workflow efficiency drivers, and pharmacy technology.
• Conduct training and coaching to improve team proficiency with pharmacy systems and patient-centered programs.
• Monitors Pharmacy Team processes and practices in each location to highlight and recommend opportunities for improvement.
• Work closely with District Managers and HR to foster an exceptional work environment for pharmacy teams, enhancing both patient and staff experiences.
• Regularly visit locations to assess operations, support leadership, and maintain consistency in brand standards across pharmacies.
• Provide ongoing mentorship and resources to support team development, ensuring readiness for operational demands.
• Drive operational excellence by helping pharmacies implement best practices that meet corporate standards and improve patient satisfaction.
• Facilitate change management processes, supporting seamless transitions and aligning each pharmacy’s efforts with corporate goals.
• Build collaborative relationships with stakeholders to ensure alignment on goals, compliance, and customer-focused service delivery.

TYPE OF ROLE:

Regular
Shoppers Drug Mart Inc. recognizes Canada’s diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.
In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.