Regional Trainer

at  OCS Group

EDUCATION AND EXPERIENCE REQUIRED:

• A recognised training qualification (e.g. Level 3 PTLLS or CIPD) (or be prepared to work towards it).
• Able to evidence strong verbal and written skills. Ability to assimilate large amounts of data.
• Experience of working in a fast-paced “hands on” environment in a learning and development role. In addition, you will have acquired experience in a number of the specialisms below:
• Previous experience of training design and delivery at operational and management level. Ideally within an FM [Security] services environment.
• Experience of coordinating internal and external training resources to meet strategic objectives.
• Experience of working within the apprenticeship levy framework

ABOUT US

At OCS, we’re a proud bunch of around 20,000 colleagues who put customer service at the heart of everything we do. We are not just a cleaning company; we hire security officers, caterers, landscapers, and engineers to name just a few. Our job and career opportunities are endless for full-time, part-time, and casual positions, in addition to countless internal opportunities for existing colleagues. We are big believers in supporting and investing in our colleagues from their very first day because we know that our people are critical to our business and making sure we deliver for our customers. This is what makes OCS a great place to work

ABOUT THE ROLE

Working with the Court Security Director, HRBP, Training Manager, Operations management teams and wider OCS support functions to design and deliver effective practical learning and development solutions that are compliant with contract requirements and extend the operational and people skills within our business.
Reporting directly to the Training Manager to ensure all staff are trained within a controlled contract specific training matrix that reflects the integrated management system.

MAIN DUTIES & RESPONSIBILITIES OF THE ROLE:

• Foster effective and collaborative working relationships with the Court Security Director, HRBP, Training Manager, Operations management teams and wider OCS Support functions including Learning and Development to ensure that all Training activity is identified, prioritised and compliant.
• Create, deliver and maintain the contract specific training matrix whilst ensuring skill/ learning gaps are catered for to ensure efficient operational delivery.
• Provide Regional Training delivery and support within the geographical and role remit.
• Consistently deliver any of the training courses offered as part of the “skills matrix” withing the scope of the contract for all staff.
• Support the Learning & Development function to grow our Apprenticeship pipeline and enrolment, whilst also bringing new ideas that maximise opportunities and levy spend.
• Attend stakeholder meetings as required to update and inform on training activity within the contract.
• Liaise with Operational leads with regard specific training/Apprenticeship requirements for their business areas.
• Liaise with internal departments to ensure appropriate sign off for internal produced training content & materials as necessary.
• Work with other L&D personnel across the business to ensure a consistency in training delivery (as appropriate).
• Work closely with internal stakeholders including senior leadership teams to increase understanding of the need for and the benefits of the apprenticeship programme to maximise uptake of apprentices in line with overall strategy.