Regional Vice President of Channel Sales (East)

at  Sangoma

REGIONAL VICE PRESIDENT OF CHANNEL SALES (EAST) -UCAAS/CCAAS

Sangoma Technologies Corporation is a leading provider of unified communications solutions for businesses of all sizes. Founded in 1984 and headquartered in the US and Canada, Sangoma delivers a comprehensive suite of communication products and services designed to enhance business communications and collaboration. Our innovative solutions include UCaaS, CCaaS, VoIP gateways, IP phones, cloud-based services, and more, catering to diverse industries such as healthcare, education, and finance. As a publicly traded company (TSX: STC), Sangoma is committed to continuous innovation, reliability, and customer satisfaction.
The Regional Vice President at Sangoma Technologies Corporation is responsible for overseeing and managing the sales strategies and operations within a specified region. This executive role involves leading a team of sales managers, developing and executing strategic plans to achieve regional sales targets, and driving revenue growth through effective management of channel partners and Regional Channel Managers (RCM)/ sales teams. The Regional Vice President will work closely with senior leadership, marketing, and product teams to ensure the effective promotion and sales of Sangoma’s products and services.

SKILLS:

• Strategic thinking and planning
• Leadership and team management
• Problem-solving and decision-making
• Customer-centric approach
• Time management and organizational skills

• Develop and implement strategic sales plans to achieve regional revenue targets.
• Assist Regional Channel Managers and Channel Partners in closing deals and provide necessary resources to achieve sales targets.
• Provide leadership and direction to the regional channel managers/sales team, ensuring alignment with company goals and objectives.
• Lead, mentor, and motivate a team of sales channel managers.
• Set performance goals and conduct regular performance evaluations.
• Foster a high-performance culture focused on results, collaboration, and continuous improvement.
• Oversee the development and management of channel partnerships within the region.
• Collaborate with channel partners to drive sales and expand market reach.
• Support sales efforts by providing strategic guidance and resources.
• Build and maintain strong relationships within the channel community.
• Ensure high levels of customer satisfaction and retention.
• Address customer and partner concerns and issues promptly and effectively.
• Monitor and analyze sales performance metrics to identify trends and areas for improvement.
• Monitor the CRM system to verify that RCMs are keeping the system up to date.
• Prepare and present regular sales reports to senior leadership.
• Analyze market trends and competitor activities to identify opportunities and threats.
• Utilize data and insights to make informed decisions and optimize sales strategies.
• Work closely with marketing, product, and finance teams to align sales strategies with overall business objectives.
• Participate in cross-functional meetings and initiatives to drive company-wide success.
• Represent the company at industry events, trade shows, and conferences.
• Ensure that all sales activities comply with company policies and industry regulations.
• Address any issues of non-compliance and work with the team to resolve them.