(REGISTERED) VETERINARY TECHNICIAN 1

at  City of Toronto

Job ID: 52970
Job Category: Animal Care & Control
Division & Section: Municipal Licensing & Standards, MLS Toronto Animal Services
Work Location: Various, please see below.
Job Type & Duration: Full-time, 1 Permanent and 2 Temporary (approx. up to 12 months)
Hourly Rate: $42.87
Hours & Shift Information: 10 hour rotating shift, 7 days per week, (80 hours in a 2-week pay period)
Affiliation: L416 Outside
Number of Positions Open: 3
Posting Period: 24-Jan-2025 to 07-Feb-2025

Location and Shift Information:

• 1 Permanent position at 146 East Mall (Shelters)
• 1 Temporary position at 821 Progress Ave (Shelters)
• 1 Temporary position at 1300 Sheppard Ave W. (Partnerships)

JOB DESCRIPTION

The Municipal Licensing & Standards Division supports the City of Toronto as a safe, vibrant, creative and clean community by providing bylaw administration and enforcement services, primarily in three main areas: business licensing, enforcement and permitting; property enforcement; and animal care and enforcement.
Reporting to the Manager, Animal Services, the Veterinary Technician 1 will provide work direction and guidance to the Veterinary Technician 2 staff to meet clinic, shelter and capacity for care standards. The Veterinary Technician 1 monitors the clinic/shelter operations’ daily activities, oversee and participate in daily care of animals at the clinics and shelter. Also, to assist and perform treatments, surgical and dental procedures, including dental x-rays and to keep the veterinarian and/or manager informed of any issues.

KEY QUALIFICATIONS

• Post-secondary education from an Ontario Association of Veterinary Technicians accredited college program such as Veterinary Technology.
• Must have designation of Registered status and be a member in good standing with the Ontario Association of Veterinary Technicians.
• Extensive experience providing direct animal care and animal husbandry, working in an animal shelter environment.
• Experience in the use of a computerized data and records management system (e.g. Chameleon) and standard PC applications (e.g. Word, Email and Excel)
• Must possess or be able to obtain and maintain a valid Province of Ontario, Class “G” Driver’s License and must qualify for the City’s equipment operating permits and requirements.

• Organizes and directs the daily clinic/shelter operations’ activities.
• Monitors activities to ensure all scheduled treatments are performed and keeps veterinarian/manager informed.
• Oversees and participates in daily care of animals including feeding, watering, grooming and maintaining sanitary conditions in the clinic/shelter.
• Assigns work, trains, instructs, and provides direction to staff in clinic/shelter operations in accordance with polices/procedures while providing updates to veterinarian or manager.
• Assists veterinarians and performs treatments, surgical and dental procedures, including dental x-rays.
• Coordinates and/or participates in events, projects, outreach (i.e. Priority Neighbourhoods), volunteer and foster programs related to Animal Services.
• Calculates dosages and administers anesthesia to surgical patients per anesthetic protocol, under direction of attending veterinarian.
• Triages patients/animals as they are admitted to the clinic/shelter using humane handling and restraint techniques on all patients/animals. Coordinates pickup and delivery of animals to/from external veterinary clinics.
• Oversees and participates in physical and behavioural assessments of animals. Performs cursory examinations on animals upon intake.
• Identifies and reports animal health concerns to attending veterinarian or manager .
• Monitors patients/animals especially during anesthesia and recovery and when receiving treatment due to illness or injury.
• Inputs and maintains accurate patient/animal records, and all necessary drug and surgery logs in accordance with the College of Veterinarians of Ontario (CVO) regulations and division/section policies and procedures, including Driver’s Collision/Incident Report.
• Obtains identification information by examining animals and records information including breed, sex, age, markings etc. into the database.
• Maintains, operates, and monitors work location equipment such as industrial dish washer, anesthetic machine and a pathological incinerator to ensure they are in a state of good repair and addresses operation maintenance deficiencies; conducts inventory reviews of medical and surgical supplies and other assets records and places orders as required.
• Maintains current in knowledge of emergency drugs and protocol.
• Administers vaccinations, diagnostic tests, medications and treatments to patients/animals and or humane euthanasia as directed by attending veterinarian.
• Collects and prepares biological samples, such as blood, feces, urine and hair/skin specimens, for external laboratory testing, culture or microscopic examination.
• Performs routine internal laboratory procedures such as fecal floatation exams and skin scraping, to assist in the diagnosis and treatment of animal health problems.
• Instructs and trains all staff and volunteers in clinic/shelter operations in accordance with policies/procedures while maintaining a positive team environment; and provides updates on work performed to veterinarian or shelter supervisor.
• Reports problems to veterinarian or manager as per policies and standard operating procedures.
• Assists in the development of operating policies and procedures.
• Provides in-person, telephone and email client services and answers questions to ensure good customer service to members of the public, community partners and other staff.
• Completes written reports and forms as required, including providing statistical information concerning tasks completed, staff issues, accident/incident reports, etc.
• Promotes responsible pet ownership through the delivery of Animal Services programs and initiatives.
• Provides assistance to associate staff and volunteers to promote the development of skills.
• Follows health and safety regulations and protocols to ensure all equipment and work areas are maintained to the highest standard of cleanliness and sanitation.
• Follows policies and procedures to ensure quality service to clients.
• Collaborates with volunteers and staff to encourage a team environment.
• Maintains City records and other information in the appropriate data management systems while maintaining confidentiality related to personal information and Animal Services.
• Attends training relevant to the job duties.
• Provides services including animal intake, claims, searches, adoptions, registrations, etc., including handling of receipt transactions.
• Prepares and reviews all invoices to ensure they are correct and posted as per standard operating procedures.
• Drives mobile clinic, as required, to perform duties at various sites.
• Performs work and represents the division/section in a safe, efficient, and courteous manner.