Registrar, Emergency Screening

at  RWJBarnabas Health

Req #: 0000170597
Category: Clerical / Administrative Support
Status: Full-Time
Shift: Day
Facility: Trinitas Regional Medical Center
Department: Emergency Screening

SCHEDULING REQUIREMENTS:

• Shift- 8:00am-4:00pm
• Monday-Friday
• Full Time

• Obtains all co-payments and deductibles not yet met and collects deposits as appropriate
• Interviews/registers patients and/or customers assuring accuracy of information and verifying any previous encounters in the system
• Registers the patients into the computer to create an encounter with a patient account number and enter information onto a daily admission sheet for daily and monthly statistics.
• Makes copies of all insurance cards (front and back) upon registration and distributes them to assigned departments
• Keeps abreast of Medical Assistance Programs in order to present, explain, and discuss such programs to determine patient eligibility qualifications
• Explains all forms to patients before obtaining necessary signatures (i.e. provides Advance Directive information for all Inpatient Services) and provides patients with Trinitas Hospital forms and booklets
• Inputs/updates all Advance Directive information appropriately into the system, ensuring that all fields are answered and Advance Directive is channeled through all the proper areas
• Puts together patient charts and account folders for all scheduled procedures and admissions
• Checks all previous on a daily basis for accuracy and, if necessary, makes corrections
• Verifies benefits, obtains pre-certification, preauthorization, referral and second opinions for all services where applicable
• Coordinates/communicates with Central Scheduling when changes or additions to any schedules have to be made
• Escorts patients to their destination in the absence of a volunteer or transport
• Adheres to the policy concerning Codes and actions and responds accordingly
• Notifies the Director, Nursing Supervisor or Administrator on call of any VIP admissions, concerns, or conflicts that may arise during the shift
• Provides all patients/customers with interpreters services when appropriate
• Follows downtime procedures when the computer system is down or on standby and notifies the System s Coordinator
• Answers the telephone within three (3) rings and responds to requests in a timely manner; identifies self and the location the caller has reached always remembering to ask How may I help you?
• Serving as a Census Manager: Receives reservation from physicians, Emergency Department, and physicians offices for admission to the hospital
• Assigns hospital beds based on medical priority
• Coordinates patient transfers based on request, availability, and/or appropriateness of assignments to managing hospital wide patient placement, and adhering to the guidelines of patient s rights and ethical issues
• Compares discharges from previous day with the discharge census report
• Maintains accurate on-line inpatient census by completing ADT logs, collaborating and coordinating assignments with Patient Care Units to facilitate placements and ensure precise and maximum utilization of facility
• Notifies physicians upon Direct, Urgent, and/or Elective admissions; assigns resident admissions
• Serving as LMRP Specialist: Enters Clinical data onto Care medic system to obtain medical necessity compliance
• Explains Medicare medical necessity guidelines to both physicians patients
• Calls physicians to obtain additional clinical information as needed in order to adhere to Medicare requirements
• Obtains ABN S from patients, as needed explaining Medicare guidelines and reimbursement to patients
• Updates ADT System with additional diagnostic information
• Confers with Finance Compliance Specialist and keeps abreast of Medicare regulations
• Serving as a Pre-Registration Representative: Pre-registers patients by obtaining and verifying all demographic and financial information
• Notifies patients of any pre-requisites required by the insurance plan or any change in scheduled date of service