Registrar's Office Service Specialist

at  Trinity Western University

SKILLS AND ABILITIES

• Strong customer service and problem-solving skills.
• Strong interpersonal skills with the ability to communicate positively in a cross- and multi-cultural environment.
• Excellent written and verbal communication skills.
• Able to uphold privacy and confidentiality.
• Skilled in the use of computers and familiar with various software, database, and spreadsheet programs.
• Knowledge of accounting practices and excellent numerical skills.
• Detail oriented with strong organizational skills.
• Able to work under time and financial pressures.
• Flexible in meeting deadlines and ensuring the delivery of professional registration, student account, and records services to the TWU community.
• Able to act as a team player putting aside personal preferences in order to seek the common good for customers, students and departments.

EDUCATION:

• Bachelor’s degree preferred.
• Two years of post-secondary education required.

EXPERIENCE:

• Minimum 2-3 years of related experience.
• Customer service experience required.
• Accounting background an asset.
  Duties and responsibilities that do not constitute a major change may be added, deleted or changed at any time at the discretion of the supervisor either orally or in writing.

The Registrar’s Office Service Specialist I - with a focus on producing all university issued ID cards and enrolling international students in Interim Health Insurance.