Registration Assistant

at  Harrisburg University

JOIN OUR TEAM AS A REGISTRATION ASSISTANT I!

Are you ready to make a difference in the lives of students every day? We have an exciting full-time, non-exempt position available for a Registration Assistant I in our Records and Registration Office!

• Frontline Support: Be the friendly voice answering calls and responding to inquiries from students, faculty, parents, and the public.
• Student Registration: Guide students through the registration process, making it a seamless experience.
• Data Management: Keep our student information system up-to-date by maintaining files and processing internet submissions.
• Enrollment Verifications: Handle third-party enrollment verifications and certification letters with precision.
• Administrative Tasks: Process routine forms, reports, and correspondence, and assist with database cleanup.
• Event Support: Play a key role in diploma mailings, graduation, and commencement activities.
• Freshdesk Assistance: Help manage our Freshdesk ticketing system to ensure timely responses.
• Records Management: Oversee records retention protocols and update program checklists annually.
• Reporting: Provide various reports as needed to support office functions