Registration Clerk, Float (Full-time) - Maui Patient Service Centers, Wailu

at  Clinical Laboratories of Hawaii LLP

QUALITY IS IN OUR DNA - IS IT IN YOURS?

You are a superhero when it comes to customer service and assisting patients. You’ve got problem-solving instincts, a passion for patient care, and the drive to keep things running smoothly. You’re also looking for great benefits, the support of an all-star team, and an opportunity to grow your career.
Join our front line of #HealthcareHeroes! Our mission is to advance the health and well-being of our communities as a leader in clinical laboratory solutions.

WE ALSO WANT YOU TO KNOW:

This role will provide routine access to protected health information (PHI). Employees will be trained on reasonable safeguards and must maintain strict confidentiality and abide by all applicable privacy and security standards. Employees are expected only to access PHI when required to fulfill job duties.

IN THIS ROLE, YOU WILL:

• Welcomes on-site patients
• Secures appropriate billing and testing information, including date of birth, address, insurance, ABN, Medicare/MediCal information
• Must be able to decipher doctor’s orders and make sure orders are complete
• May be required to take phone orders from physicians and client offices
• Complies with federal and state privacy laws relating to protected patient health information. May receive, sort, and route mail
• May take payments for services
• May be required to use Medi-Cal machines or online eligibility, adding machines, credit card machines, and company computer
• Performs other clerical duties as needed, such as filing, typing, photocopying, and collating
• Follow all HIPAA and Compliance guidelines.
• Participates in and supports all Quality Assurance and Quality Improvement endeavors for the laboratory, as applicable
• In addition to an employee’s typical schedule, this position may require employees to work weekends, split shifts, and holidays if needed by the company. Other duties may apply as necessary.