Regulatory Support Officer

at  Auckland Council

• Permanent Full-time role based at Central Auckland
• Varied and challenging role in a supportive team environment
• Long term career development and progression opportunities on offer

HE ANGITŪTANGA: THE OPPORTUNITY

Auckland Council’s Regulatory Services division is looking for a number of permanent full time Regulatory Support Officers. You will play a vital part in providing process support to the Regulatory Engineering Consent team. Through attention to detail and accuracy, you will be conveying and collating information in relation to the receipt, recording, and issuing of Engineering consents, and associated financial transactions. As well as offering administrative support to Engineers and specialists.
Your adherence to business rules and processes is essential. To ensure our systems are accurate and well-maintained, attention to detail will be vital. This will support the smooth processing of consent applications, financial processes, management of stakeholders, and responses to customer enquiries.

HE KŌRERO MŌU: ABOUT YOU

We are seeking a person with a high-level administrative background who is system savvy, competent in the use of MS Office applications and can easily adapt to new systems.
You will be a resilient person with a focus on customer-centric delivery. This means providing prompt and accurate responses to all customer queries. Essential to this role will be the ability to thrive under pressure, juggle competing priorities all while working within timelines and targets.
This team works collaboratively therefore your experience building and maintaining relationships will be key.

Please refer the Job description for details