Regulatory Support Officer

at  Bellingen Shire Council

Join Bellingen Shire Council’s Development and Compliance team as a Regulatory Support Officer, where you’ll provide essential regulatory support and deliver outstanding customer service. Bring your expertise in business administration, customer service, and knowledge of council planning processes to make a real impact in a dynamic and community-focused environment.

ABOUT US

Bellingen Shire is a picturesque and diverse area located on the Mid North Coast of NSW halfway between Sydney and Brisbane and just south of Coffs Harbour. It has a total area of 1,605 square kilometres with a coastline of approximately 10km. The region is renowned for its stunning natural beauty, including lush rainforests, pristine rivers, and the World Heritage-listed Dorrigo National Park. The area is known for its diverse ecosystems, abundant wildlife, and charming towns, cafes and artisan shops.
Bellingen Shire’s natural beauty, cultural richness, and welcoming community make it a unique and attractive destination for both residents and visitors, with its emphasis on sustainability and preserving the environment adding to its appeal.
We are a progressive local government authority employing approximately 150 dedicated employees.

THE OPPORTUNITY

Bellingen Shire Council is seeking an exceptional individual to join our growing Development and Compliance team. You will play a pivotal role in supporting our team’s success by providing exceptional regulatory support and quality customer service outcomes.
The ideal candidate will have Certificate III qualifications in Business Administration or related discipline and demonstrated experience in delivering customer service excellence within a highly regulated industry, preferably within a Local Government environment, a basic understanding of Council planning, development and certification processes and the Environmental Planning and Assessment Act and Regulations, and previous experience using the NSW Planning Portal / One Council applications (GreenLight experience is highly desirable) and other customer or planning related applications.
To succeed in the role, you will have demonstrated high level communication and interpersonal skills and abilities, the ability to consult, share information and work collaboratively, and a demonstrated commitment to continuous improvement in service delivery.

Please refer the Job description for details