Rehab Coordinator

at  Bayshore HealthCare

The Rehab Coordinator, under the direction of the Director Of Therapy & Rehab and Rehab Coordinator Lead, provides administrative support as required, coordinates internal and external communication, supports managers and employees with job duties, and completes other office duties as directed.

• Complete correspondence including letter writing, faxes, emails, quarterly reports and text editing.
• Review, edit, prepare and submit reports and documents as requested.
• Handle, screen and redirect incoming phone calls.
• Make phone calls to therapists, employees, referral sources, vendors and payers.
• Handle incoming and outgoing mail and couriers.
• Develop and maintain mailing lists and databases.
• Set up new referrals in Antibex Software and coordinate referrals with therapists and rehab assistants.
• Assist with completion of OCF-18s.
• Arrange appointments and meetings.
• Assist with obtaining equipment quotes from vendors.
• Monitor deadlines.
• Provide ongoing support to external business associates, directors, managers, therapists, employees and clients as directed; maintain confidential business files.
• Assist with the writing and editing of contractual agreements and Requests for Proposals.
• Transcribe and distribute meeting minutes.
• Assist in the development of materials for presentations to current and potential clients, therapists and employees.
• Provide coverage for other Administrative positions as required.
• Occasional clinical work in community to support the team (i.e. Kinesiologist/Rehab Assistant).
• Participate in ongoing internal and/or external continuing education activities
• Adhere to Bayshore Policies and Procedures.
• Participate in quality activities and continuous improvement initiatives in keeping with the company’s Quality Management System.
• Participate in proactive Health & Safety activities while performing all duties. Is responsible to notify immediate Supervisor of any Health & Safety risks or concerns.
• Maintain confidentiality of client and corporate information and discusses same only with appropriate Bayshore personnel.
• Complete other tasks as requested.
  Job Qualification
  Education
  Kinesiologist (R.KIN preferred), completion of an Undergraduate University Degree in a related field, or OTA/PTA Diploma is required.
  Experience
  Ideally, two years previous experience as a coordinator/administrative assistant/rehab assistant/kinesiologist, ideally in automobile and/or WSIB insurance systems.
  Other Skills and Abilities
  Exceptional customer relations, organizational, efficiency and teamwork skills; proficiency in Windows applications, database management, e-mail and the internet; administrative or executive level writing skills; demonstrated ability to establish priorities, handle multiple tasks and work independently and as a team member; strong commitment to continual learning; fluency in written and spoken English.
  Other Assets:
• Knowledge of Antibex Universal Software, Peoplesoft, Procura
• Knowledge of Automobile Insurance Sector (SABS) and WSIB
• Clinical experience in the community.
  Internal candidates must have a proven ability to complete administrative tasks, deal with customers and have consistently shown above average initiative. Successful candidates must complete a three month probationary period specific to the position.