Rehabilitation Clerk

at  Lakeridge Health

CUPE

Job Title: Rehabilitation Clerk
Status: Temporary Part Time (12 months)
Department: Physio - O/P, LHAP
Program: Healthy Aging
8 Hour Shifts, Days Schedule (Subject to Change)
Location: Lakeridge Health Ajax-Pickering
Wage Schedule: $28.340 - $29.620 per hour
Posting Reference: 2400003304 (subsequent)

QUALIFICATIONS:

• Graduate of a two year Community College Medical Office Administration program required;
• Proven knowledge of medical terminology (tested);
• Proven knowledge of Microsoft Word and Excel (tested - basic level);
• Proven keyboarding skills of 30 wpm (tested);
• Relevant clerical experience in a outpatient hospital setting preferred;
• Recent related experience in a rehab or physiotherapy clinic an asset;
• Experience with Meditech and Community Wide Scheduling module mandatory requirement;
• Proven knowledge of Meditech Admission module;
• Knowledge of booking/scheduling Rehabilitation procedures;
• Excellent interpersonal and communication skills;
• Ability to foster good public relations and effective working relationships;
• Ability to work productively, independently and as a member of a team, in a busy environment with frequent distractions;
• Proven organizational skills with the ability to prioritize, problem-solve, and manage multiple tasks;
• Proven understanding of “customer service” concept and ability to manage telephone communications in an efficient and effective manner;
• Strict adherence to confidentiality;
• Demonstrated commitment to our core values of Inclusion, Compassion, Innovation, Teamwork and Joy;
• Must have a satisfactory performance record;
• Demonstrated understanding of and commitment to Lakeridge Health’s comprehensive safety programs and practices including staff, patient and environmental safety and participation in regular in-service education in this area.

Under the direction of the Patient Care Manager (PCM) the Rehabilitation Clerk will perform the following duties; screen referrals for completeness, dictionary tasks, changes and edits in the Community Wide Scheduling module, scheduling and pre-registering all scheduled patients in the admission module; in collaboration with the PCM and Clinical Supervisor (CS), determine the level of prioritization based on the prioritization tool; be aware of and meet booking timelines and targets; rescheduling patients as necessary; billing and performing a wide range of clerical duties necessary for the efficient functioning of the ARC.