Relational Security Officer - Surrey Memorial Hospital (SMH)

at  Fraser Health

Salary range: The salary range for this position is CAD $29.40 - $29.40 / hour Why Fraser Health?:
We invite you to apply today and find out why employees recommend Fraser Health to their friends as an exceptional place to work. We are committed to planetary health, we value diversity in the work force and seek to maintain an environment of Respect, Caring and Trust.
Fraser Health is the second largest health system in Canada with over 45,000 staff, medical staff and volunteers, and is the largest of five regional health authorities in British Columbia, providing hospital and community-based health services to nearly 2 million people in Metro Vancouver and the Fraser Valley.
We are committed to planetary health, value diversity in the workplace, and seek to maintain an environment of respect, caring and trust. Come work with us!
Fraser Health values diversity in the work force and strives to maintain an environment of Respect, Caring and Trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable, and culturally safe manner.
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Detailed Overview:
Reporting to the Coordinator, Relational Security, IPS Operations, the Relational Security Officer maintains and enforces security of persons and property in accordance with established policies and procedures.

Responsibilities:

• Patrols buildings and grounds, including utilizing computerized surveillance equipment and video monitoring systems. Enforces regulations and security procedures. Identifies risks, safety and security hazards and takes appropriate action. Checks doors, windows and entrances, securing same to prevent unauthorized entrance by others.
• Responds to emergencies such as the Health Organization Disaster Plans, emergency Codes, and physically aggressive patients/persons; assesses the situation, consults with medical staff and others, and takes appropriate action as required.
• Investigates, resolves and reports disturbances utilizing non-violent interventions. Documents and reports incidents in accordance with established Protection Services procedures.
• Provides security for Health Organization patients, as requested by the patient care team, to maintain a safe and orderly workplace. Provides security escort for staff and patients as required. Responds to requests for assistance from staff, patients and the public.
• Participates in photo identification and security system programs through methods such as taking staff photos, card access information and entering database information.
• Utilizes and operates various security systems such as; access control, CCTV, panic/duress, photo identification and other security system programs.
• Provides pre/post flight safety inspections of heliports following appropriate departmental procedures.
• Liaises with fire, police and other related community officials regarding fire and security protocol, response, incidents and investigations per department guidelines.
• Provides First Aid services to injured persons, completes required documentation and maintains supplies.
• Maintains a daily log of events and prepares detailed reports.
• Performs other related duties as assigned.

Qualifications:

EDUCATION, TRAINING & EXPERIENCE

Current BC Security Guard License, Certification of Training Completion in Advanced Security Training. One year’s recent related experience, or an equivalent combination of education, training and experience.
Current, valid B.C. Class 5 vehicle licence and access to a vehicle for business-related purposes.

SKILLS & ABILITIES

• Ability to communicate effectively both verbally and in writing.
• Ability to deal with others effectively.
• Physical ability to carry out the duties of the position.
• Ability to operate related equipment.
• Ability to organize work.

• Patrols buildings and grounds, including utilizing computerized surveillance equipment and video monitoring systems. Enforces regulations and security procedures. Identifies risks, safety and security hazards and takes appropriate action. Checks doors, windows and entrances, securing same to prevent unauthorized entrance by others.
• Responds to emergencies such as the Health Organization Disaster Plans, emergency Codes, and physically aggressive patients/persons; assesses the situation, consults with medical staff and others, and takes appropriate action as required.
• Investigates, resolves and reports disturbances utilizing non-violent interventions. Documents and reports incidents in accordance with established Protection Services procedures.
• Provides security for Health Organization patients, as requested by the patient care team, to maintain a safe and orderly workplace. Provides security escort for staff and patients as required. Responds to requests for assistance from staff, patients and the public.
• Participates in photo identification and security system programs through methods such as taking staff photos, card access information and entering database information.
• Utilizes and operates various security systems such as; access control, CCTV, panic/duress, photo identification and other security system programs.
• Provides pre/post flight safety inspections of heliports following appropriate departmental procedures.
• Liaises with fire, police and other related community officials regarding fire and security protocol, response, incidents and investigations per department guidelines.
• Provides First Aid services to injured persons, completes required documentation and maintains supplies.
• Maintains a daily log of events and prepares detailed reports.
• Performs other related duties as assigned