Relationship Management Associate

at  T Rowe Price Group Inc

Relationship Management Associate
There is a place for you at T. Rowe Price to grow, contribute, learn, and make a difference. We are a premier asset manager focused on delivering global investment management excellence and retirement services that investors can rely on today and in the future. The work we do matters. We invite you to explore the opportunity to join us and grow your career with us.

PERSONAL ATTRIBUTES / SKILLS / QUALIFICATIONS:

• Proven record of 2+ years in the financial services industry (preferably in asset management)
• knowledge of the Australian Financial Advice market.
• An understanding of investing
• Energy, enthusiasm and passion
• Strong integrity and high ethical standards
• A confident self-starter
• Outstanding written and oral communication skills including the ability to represent T Rowe Price Australia and all our fund range

QUALIFICATIONS :

• Bachelor’s degree or the equivalent combination of education and relevant experience AND
• 2+ years of total relevant work experience
  Commitment to Diversity, Equity, and Inclusion:
  We strive for equity, equality, and opportunity for all associates. When we embrace the power of diversity and create an environment where people can bring their authentic and best selves to work, our firm is stronger, and we create greater value for our clients. Our commitment and inclusive programming aim to lift the experience for each associate and builds allies for our global associate community. We know that a sense of belonging is key not only to your success at the firm, but also to your ability to bring your best each day.

ROLE SUMMARY

This position is responsible for supporting the Intermediary sales team in identifying opportunities, engaging with clients and providing support where required to deliver on the sales objectives.
Creates, monitors, and revises lead generation plans for the development of new revenue pipelines. Continues to build industry experience and proactively researches trends, competitor services/offerings, and clients’ business environments. Conducts research for sales executives or relationship managers in preparation of client opportunities. Ensures satisfaction, swift response to client, efficient problem resolution, contract and operational compliance, and risk mitigation. Identifies account growth opportunities and promotes these to assigned clients. Responsible for the achievement of defined sales targets. Identifies and discusses account growth opportunities with relationship managers and to assigned clients primarily during phone, in person or email communications.

PRINCIPAL RESPONSIBILITIES

• Primary responsibility is working with the team of 5 Relationship Managers and Head of Intermediary to engage with the adviser market and supporting the teams sales efforts.
• Achieve gross and net flow target whilst diversifying the business across the range of products available in the Australian market
• Partners with marketing team contacts and other sales team members to develop promotional & pitch ideas and materials
• Works with marketing and shared services teams to draft client materials for requests for proposal, client pitches, etc. Keeps abreast of client relationship activity occurring throughout the firm to support responses to inquiries. Liaises remotely with relevant business contacts (internally and externally) to coordinate service to the client. Escalates relevant issues to senior team members or management.
• Initiates and develops relationships with clients and business prospects to obtain meetings and deliver presentations on products and services. Generates new leads through client and market research.
• Independently conducts market and industry research aligned with applicable regulatory requirements, industry trends, and competitor services/offerings and synthesizes data. Conducts research to support the development of client specific sales strategies and material generation. Analyzes the effectiveness of current initiatives. Completes assigned action plan implementation tasks and may assign implementation activities to less experienced professionals. Performs a range of analyses of data, trends, plan changes, and strategies to keep up to date with sales/relationship performance. Manages client inquiries and resolves problems within scope of knowledge.