Relationship Manager

at  Lloyds Banking Group

End Date
Wednesday 23 October 2024
Salary Range
£78,849 - £87,610
We support flexible working – click here for more information on flexible working options
Flexible Working Options
Hybrid Working, Job Share
Job Description Summary
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Job Description
JOB TITLE: Associate Director, Cardnet, Transaction Banking Services - Sales
LOCATION(S): London, Basildon, or Birmingham
HOURS: Full Time
WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of your time, in the office.
About this opportunity
We currently have an exciting opportunity for an Associate Director, to join our Transactional banking sales team, as a Relationship Manager. You’ll manage customer relationships as well as implementing new client sales strategies to increase market share. You’ll be an experienced sales professional, with a proven track record of managing and growing clients in a large corporate market, preferably within the financial services sector.

Your responsibilities will include:

• Develops Cardnet solutions within our largest clients to generate new opportunities for VAS, product and core acquiring, working with Cardnet and its partners.
• Maintain relationships with our largest customers, to ensure their needs are met, reacting to any questions or concerns and proactively managing pricing, cascades, RFPs, business updates, into your clients.
• Track performance of your portfolio by managing your P&L, analysing data and understanding trends
• Handle meaningful Banking and Cardnet client relationships with guidance from senior colleagues to maintain and grow the relationship.
• Uncovers emerging issues and/or needs and identifies potential causes, related issues informing key partners with suggested solutions.
• Leads the transition and implementation of a ‘New’ relationship in conjunction with appropriate partners.

What we need from you?

• Background in payments with experience formulating and driving long-term strategic account plans and opportunity pipelines preferably in the finance sector
• Excellent communication skills with both external clients and internal partners.
• Proven negotiation skills at various levels including Board, Middle Management and Operational Delivery.
• Ability to successfully handle sales deals through the sales process, negotiation, and contract signature, both independently and in collaboration with colleagues.

About working for us!
Our focus is to ensure we’re inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.
We want our people to feel that they belong and can be their best, regardless of background, identity, or culture.
If you’d like reasonable adjustments to be made to our recruitment processes, just let us know.
If you’re excited by the thought of becoming part of our team, get in touch.
We’d love to hear from you!
At Lloyds Banking Group, we’re driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you’ll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you’ll have many opportunities to learn, grow and develop.
We keep your data safe. So, we’ll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We’ll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.
We’re focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference

• Develops Cardnet solutions within our largest clients to generate new opportunities for VAS, product and core acquiring, working with Cardnet and its partners.
• Maintain relationships with our largest customers, to ensure their needs are met, reacting to any questions or concerns and proactively managing pricing, cascades, RFPs, business updates, into your clients.
• Track performance of your portfolio by managing your P&L, analysing data and understanding trends
• Handle meaningful Banking and Cardnet client relationships with guidance from senior colleagues to maintain and grow the relationship.
• Uncovers emerging issues and/or needs and identifies potential causes, related issues informing key partners with suggested solutions.
• Leads the transition and implementation of a ‘New’ relationship in conjunction with appropriate partners