Relationship Officer: Credit Card and Personal Loans

at  Innoventure Financing Broker Co LLC

JOB SUMMARY:

As a Credit Card & Personal Loan Sales Agent, you will be responsible for promoting and selling credit cards and Loans to potential customers. Your role involves direct sales, whether through retail outlets, phone calls, or fieldwork, to drive credit card and Personal Loan acquisition. You will engage with customers, explain product benefits, and help them choose the best credit card and Loans options suited to their needs. Achieving sales targets, maintaining excellent customer service, and building long-term customer relationships are key components of this position.

REQUIREMENTS:

• Education: High school or equivalent (Bachelor’s degree preferred).
• Experience: Prior experience in sales, particularly financial products or retail, is preferred.
• Knowledge of credit card products and services is a plus point.
• Skills:
• Strong communication and interpersonal skills.
• Persuasive and confident with an ability to close sales.
• Customer-service oriented with problem-solving capabilities.
• Self-motivated, target-driven, and able to work independently.
• Other Requirements:
• Ability to work flexible hours, including weekends if necessary.
• Knowledge of CRM systems or sales software is an advantage.
• Willingness to travel locally for client meetings (if required).

• Identify and approach potential customers: Engage with customers in person, via phone, or through digital platforms to promote credit card and Loan products.
• Explain product features: Clearly communicate the benefits, features, and terms of credit card and Personal Loan products, ensuring customers understand the application process, eligibility, and fees.
• Achieve sales targets: Meet or exceed monthly and quarterly sales quotas as set by the sales manager or organization.
• Customer acquisition: Guide customers through the application process, assist with document collection, and ensure smooth onboarding.
• Maintain customer relationships: Offer post-sale support, answer customer inquiries, and provide solutions to ensure a positive experience.
• Stay updated on product knowledge: Keep up-to-date with the latest credit card and Personal Loan products, terms, promotions, and competitors to provide the best service.
• Cross-sell products: Where applicable, recommend other financial products (e.g., Current Accounts, and savings accounts) based on customer needs.
• Ensure compliance: Adhere to all relevant regulations and policies regarding the sales of credit card and Personal Loan products, including privacy and confidentiality.