Release Manager - TEMS

at  Infosys

ABOUT US:

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
Location: Sydney.

SHORT DESCRIPTION:

We are seeking a highly skilled Test Environment Manager / Lead to oversee the design, configuration, and maintenance of end-to-end non-production environments, both on-premises and in the cloud. This role involves ensuring optimal functionality and availability of test environments to support program needs and facilitate efficient testing processes.

KEY SKILLS AND COMPETENCIES:

• Proficiency in Public Cloud Technologies: Azure, AWS, and GCP.
• Strong understanding of agile methodologies and experience in stakeholder and program management.
• Effective negotiation skills to manage environment contentions and coordinate across multiple programs.
• In-depth knowledge of ITIL processes, particularly in Incident, Change Management, and Problem Management.
• Experience with industry-standard test environment management tools/platforms.
• Proficiency in using ServiceNow (SNOW) for day-to-day environment management.
• Skilled in utilizing monitoring solutions such as AppDynamics, Splunk, and automation utilities.
• Strong analytical and problem-solving skills within the DevOps CI/CD ecosystem.
  Ability to design and develop test environment strategies for large-scale transformation programs.

ADDITIONAL SKILLS:

• Excellent customer interfacing skills.
• Excellent written and verbal communication skills.
• Strong attention to detail and outstanding analytical and Problem-solving skills.
  Infosys is an equal opportunity employer and positively encourages applications from suitably qualified and eligible candidates regardless of gender or other attribute covered by equal opportunity legislation.
  Please note in order to protect the interest of all parties involved in the recruitment process, Infosys does not accept any unsolicited resumes from third party vendors. In the absence of a signed agreement any submission will be deemed as non-binding and Infosys explicitly reserves the right to pursue and hire the submitted profile. All recruitment activity must be coordinated through the Talent Acquisition department.
  Infosys is an equal opportunity employer, and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.
  Infosys ANZ - Check out why you should join Infosys

• Design, build, and configure end-to-end non-production environments, encompassing both on-premises and cloud infrastructure.
• Continuously monitor and maintain test environments, ensuring they are up-to-date and aligned with program requirements.
• Implement and enforce test environment policies, processes, and standards, including controls to identify and mitigate internal issues and risks.
• Collaborate cross-functionally to resolve environment-related issues and promote best practices across teams.
• Drive continuous improvement initiatives in health check processes, tool frameworks, and practices to enhance operational efficiency and effectiveness.
• Develop and maintain a comprehensive knowledge base and documentation repository for test environment configurations and setups. Measure and monitor key performance indicators (KPIs) and telemetry data related to test environments