Relief Ward Clerk / Receptionist, Band 2- Womens & Childrens

at  Gloucestershire Hospitals NHS Foundation Trust

• Welcome and receive patients, visitors and other members of staff to the inpatient ward in a polite and professional manner and undertake general reception duties. - Responsible for all aspects of administration and using own initiative to assess and deal with any non-clinical problems to ensure a sufficient support service in the clinical area. - Prioritise work ensuring support for clinical staff is always available for the efficient delivery of patient care. - To maintain accurate records and support the clinical staff with data input into electronic patient records as necessary.

Maintain accurate admission and discharge information. - Ensure that all results and other information are accurately filed in the patients notes, and that patient notes are up to date, and maintained to the approved Trust standard. - Contribute to security by monitoring visitors to the ward and reporting untoward incidents to the Ward Manager/Administration Manager as appropriate. - To use the Trust Procurement Systems to order items as required and also ensure stationary levels are maintained for the ward area, identifying any patient information leaflets/documents that are required to be ordered and to receive delivery of goods.

• To report any faults to the Medical Engineering/Estates Helpdesk as appropriate and to organise for the PAT testing/security marking of any new pieces of equipment. - The post holder must be aware of the sensitive nature of the information they will be required to communicate in their day-to-day work. The post holder will be expected to communicate these issues in an appropriate and timely manner and ensure confidentiality is maintained at all times.

Please refer the Job description for details