Remote - IT Support Engineer
at The Credit Pros
Desde casa, Yucatán, Mexico -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 18 Jan, 2025 | USD 10 Hourly | 20 Oct, 2024 | 3 year(s) or above | Good communication skills | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
UNLOCK YOUR POTENTIAL IN THE THRIVING CREDIT REPAIR INDUSTRY!
Are you ready to take your career to new heights? At The Credit Pros, we believe that unique perspectives drive innovation and success. We’re seeking talented individuals who are passionate, eager to learn, and thrive on fresh challenges. If you’re ready to join a team that works hard and plays hard, look no further – you’re destined to be a future TCP employee.
ABOUT US:
The Credit Pros is a national leader in credit repair, dedicated to helping clients eliminate negative, inaccurate, outdated, and erroneous items from their credit reports. Our mission extends beyond repair – we educate clients on how the credit system works and empower them to proactively improve their financial well-being. As an Inc. 5000 company, we’re at the forefront of industry growth, committed to building an exceptional organization that positively impacts the lives of both our clients and employees. Our dedication to excellence has earned us recognition as one of Inc. Magazine’s top 50 places to work and a prestigious Smart CEO Magazine Corporate Culture Award.
SUMMARY:
As an IT Junior Support Engineer, you will be responsible for providing technical support to our customers, troubleshooting and resolving technical issues, and ensuring that our IT systems and infrastructure are running smoothly.
Responsibilities:
Provide Support to all company Departments with BYOD Devices
Remotely onboarding and Offboarding employees following protocols
Build and Validate SOPs
Provide technical support to customers via phone, email, and chat
Troubleshoot and resolve technical issues related to operating systems, software applications, and hardware
Manage and maintain IT systems and infrastructure, including password management, license control, and device management
Troubleshoot and resolve network issues, including network connectivity and routing problems
Support Microsoft Azure and other cloud-based services
Collaborate with other teams to resolve complex technical issues
Stay up-to-date with the latest technologies and trends in the IT industry
Collaborate and manage vendor relations
REQUIREMENT SUMMARY
Min:3.0Max:5.0 year(s)
Information Technology/IT
IT - Hardware / Telecom / Technical Staff / Support
IT
Graduate
Proficient
1
Desde casa, Mexico
