Remote Site Maintenance Engineer (m/f/d)

at  Spaceopal GmbH

REQUIRED QUALIFICATION AND EXPERIENCE:

• University degree in a relevant field (e.g. Engineering, Physics, Computer Science, Telecommunications or Electronics)
• Experience in similar activities, better if acquired in Space or Defence programs
• Experience in the Galileo program
• Experience in using Maintenance Planning and Ticketing tools
• Previous experience working within maintenance, site service and warehouse environment
• Fluent written and spoken English
• Strong attitude to team work
• Fluency in standard office automation tools (word processing, spreadsheets, email, internet, etc.)

ABOUT US

Spaceopal is the prime service operations contractor for the European Galileo Satellite Navigation System and manages all Galileo Service Operations. The awarded European Commission (EC) contract to Spaceopal is more than just its satellites in space. Galileo Service Operations will provide high-quality positioning, navigation and timing services to users across the whole world as a civil-controlled service with guaranteed continuity of coverage.
Do you want to get involved with us? Do you want to be a part of our interdisciplinary international teams — be part of the Galileo Family? Does your specialist area match our subjects?
If you are convinced that you are right for us, take a look at all our vacancies — or send in a speculative application! Browse through our open positions.
Be part of a multinational team of high professionals in a dynamic working environment. Be part of one of Europa’s largest and most complex technology projects.
Be part of the Galileo Family

The Remote Site Maintenance Engineer: supports the Spaceopal Maintenance Manager on all aspects of the Hosting Service provision as well as the related Ground Segment L1 Maintenance services at the world-wide distributed Galileo Remote Sites;

• is responsible to improve service reliability of the Remote Site infrastructure and Maintenance services and to reduce the number of incidents;
• contributes to the remote sites upgrades managed by the Remote Site Service Coordinator for the evolutions of the Galileo system.

This includes in particular:

• To deal with incidents, other emergencies and unplanned problems in line with the GSOp Service Management Processes
• To process all maintenance and hosting service tickets related to the remote sites and GILSC, providing punctual and exhaustive analysis
• To ensure the correct execution, recording and triggering of follow-up tasks needed to resolve the underlying issues in line with the GSOp ILS Plan
• To act as point of contact for the ILS Support Desk for the status monitoring of the local maintenance tasks (preventive, corrective, evolutive)
• To verify, planning and scheduling of local maintenance work and the correct and timely implementation of the solution for any issue detected
• To develop together with the site L1 and Hosting Maintenance teams the annual preventive maintenance plan applicable for the respective site and GILSC
• To support the technical coordination of the remote site hosting service and maintenance tasks
• To suggest refinement of maintenance and spare processes to optimize TAT between GILSC, Sites and Manufacturers
• To support the Maintenance Manager in the assessment, monitoring and control of the performance of the subcontractors
• To maintain accurate records of all associated databases and technical documentation
• To review subcontractor’s reporting data packages delivered for the recurring services and issuing of technical-managerial documentation
• To support review boards and progress meetings (ARB, CCB, ILS working groups, MPM, QSPR, SER…)

To support the Remote Site Service Coordinator in the preparation of the technical proposals Spaceopal should receive from EUSPA for contract changes related to remote sites