Remote Tech Support and Project Assistant - Entry level - Get into the tech

at  Business Tech Ninjas

TECH NINJA - ENTRY LEVEL - REMOTE - GET EXPERIENCE IN THE TECH SPACE

The job title for this is actually Technican but I needed something a bit more interesting as the title of this post to get your attention.

ONLY RESPONSES WITH A PERSONALIZED COVER LETTER OR MESSAGE THAT SHOWS YOU HAVE READ THE JOB DESCRIPTION WILL BE RESPONDED TO. THIS ISN’T JUST ANOTHER JOB AND WE WANT TO KNOW THAT YOU HAVE READ THE POSTING.

• We manage the hiring process through indeed and applications submitted directly will not be considered.
  This is an entry-level position with the ability to level up in a short time if you put in the sweat. We typically see high achievers get a 20% raise within the first 6-12 months or less. Team members that excel have been given a 75% raise within the first year. Everyone learns at a different pace. We reward based on your output and effect on the company as well as our clients.
  At BTN, we believe in harmony between work and life. While we’re passionate about our projects, we also recognize the importance of time off, relaxation, and personal growth. As a remote role, you’ll have the flexibility to shape your work environment in a way that suits you best. When you first start it is a requirement to get into a consistent routine. Once you have your routine then you are given more flexibility.

COMPANY DESCRIPTION:

We deliver quality systems that are stable, flexible and have an exceptional user experience.
We do this by practicing extreme communication, exceptional project management and proactive thinking.
Our values are ease, integrity, learning and we give a _.
At Business Tech Ninjas (BTN), we’re more than just a tech company; we’re architects of digital success. With a decade-long legacy of empowering businesses to soar beyond expectations, we pride ourselves on our unmatched expertise in navigating the intricacies of technology-centric environments. Our DNA is coded with a passion for problem-solving, and an unwavering attention to detail, ensuring that we consistently transform complexities into streamlined solutions.
Why join BTN? Because we celebrate the unsung heroes—the meticulous, detail-oriented minds that thrive behind the scenes. As a part of our team, you’ll not only be contributing to the growth of trailblazing businesses, but you’ll also immerse yourself in a culture that cherishes each member’s individual brilliance. Here, we don’t just tackle challenges; we relish them, turning every problem into an opportunity for innovation and growth.

HIRING PROCESS:

• Once you apply your initial application will be reviewed. (Please note, preference will be given to candidates who write in their own words instead of submitting responses which have been generated by Chat GPT.
• Selected candidates are asked to complete a questionnaire and submit a video
• Selected candidates are asked to complete a paid skills test
• Selected candidates do an interview with our hiring manager
• Selected candidates do an interview with our CEO
• Selected candidates come on a Friday team call to see the culture
• Selected candidates are given an offer of hourly employment
  Looking forward to hearing from you,
  If you have made it this far, maybe pick up a copy of Impact Players. This is what we are looking for. Be sure to mention it and what you got out of it in the interview process. You can get a free sample from Amazon Kindle.
  Job Types: Full-time, Part-time, Permanent
  Pay: From $18.00 per hour
  Expected hours: 30 – 40 per week

Additional pay:

• Bonus pay

Benefits:

• Casual dress
• Flexible schedule
• Work from home

Flexible language requirement:

• French not required

Schedule:

• Monday to Friday

Education:

• Bachelor’s Degree (preferred)

Work Location: Remote
Job Types: Full-time, Part-time, Permanent
Pay: From $18.00 per hour
Expected hours: 30 – 40 per week

Additional pay:

• Bonus pay

Benefits:

• Casual dress
• Flexible schedule
• Work from home

Schedule:

• Monday to Friday

Application question(s):

• What specifically about this role interests you?
• Can you describe a situation where you caught a minor detail or error that others had overlooked? What was the outcome?
• Do you have any technical experience with Wordpress, coding, websites or CRM systems? This is not a requirement for the role.
• Please rate your fluency is speaking English on a scale from 1-10 (10 = Native speaker, 1 = knows a few words)
• What is a recent book you read? Why did you read it and what did you like about it?
• What personal goals do you have, and how do you see this job helping you achieve them?
• How do you respond to feedback or constructive criticism about your work? Can you provide a specific example of a time when you received feedback and how you used it to improve?
• What are you doing right now and why are you looking to change?
• Do you like organization?
• What does it mean for something to be efficient in your opinion? Do you like efficiency?
• Please note that ALL questions must be answered in order for a candidate to be considered for this role. In addition, please DO NOT schedule calls with the CEO unless asked to do so. You can use chat GPT to help with your answers but we expect you are editing and adding your own thoughts. We are looking for thinkers. Comment with your favorite candy to indicate you read this.

Work Location: Remot

PRIMARY RESPONSIBILITIES: BE THE MAGIC BEHIND THE TECH

• Engaging in Zoom video client calls and note-taking.
• Ensuring rapid and intelligent responses to client requests.
• Crafting marketing automations, managing data, and implementing WordPress sites.
• Continuous learning to adapt to ever-evolving tech needs.
• Upholding our strategic tech methods and becoming a tech luminary.

THE ROLE - TECH ADVENTURER (TECHNICIAN) KEY TASKS:

• Preparing and following up on client meeting agendas.
• Proactively ensuring the stability of client systems.
• Building automation flows, web pages, and inputting content.
• Handling support requests with excellence.

TO EXCEL IN THE ROLE OF A TECHNICIAN, WE ARE LOOKING FOR CANDIDATES WHO POSSESS THE FOLLOWING QUALITIES:

• A keen eye for detail and a love for organization.
• Problem-solving prowess and an insatiable curiosity for tech.
• Ability to thrive within a team and take feedback as a growth opportunity.
• Relevant marketing/tech experience or a passionate interest in the domain.
  Being a Tech Ninja is about figuring out how to make technology work and often, we have to get creative.
  You will be shown how to do something like make a new page on a website. You will then be given direction on changes and we’ll brainstorm together. You will then have a work period to work through it. You bring it back to the team for feedback. When you start, this is how you learn and this process takes longer. Over time, you see the patterns and get better and better.
  You will be asked to work on WordPress websites, create marketing automation, write emails, write content, troubleshoot technical issues, and set up sales pages.
  We’ll show you how but you need to follow the logic and pay attention to feedback.

WHY THIS ROLE MIGHT NOT BE A FIT FOR YOU:

• You are someone that needs very detailed instructions and to be hand held
• You find it difficult to work from home
• You don’t like taking risks and trying things
• You prefer to work alone
• You have trouble organizing and keeping on top of things you need to do
• You tend to rush through things and miss details