Remote Verification Associate

at  Pafford EMS

Pafford Medical Services is accepting applications for the position of Remote Verification Associate
Job Title: Remote Verification Associate
Work Location: Pafford Medical Services, Inc. – Oklahoma City
Division/Department: PMBS
Reports To: Verification Team Lead-Oklahoma
 Full-Time
 Nonexempt

JOB DESCRIPTION:

Verify all demographic and insurance information. Requires utilization of various electronic verification systems and
making phone calls to obtain demographic and insurance information.

QUALIFICATIONS:

• Knowledge in Medicare, Medicaid and/or MVA, VA and Insurance Billing experience preferred
• Experience working with insurance portals
• Knowledge of Health Insurance Portability and Accountability Act (HIPAA)
• Knowledge of medical terminology
• Proficient with a PC
• Ability to work independently and with a group
• Working knowledge of MS Word, Excel
• Ability to maintain effective working relationships.
• Thorough knowledge of office practices
• Ability to type at least 35 words per minute.
• Ability to multi-task
• Proficiency using 10 key

EDUCATION AND EXPERIENCE REQUIREMENTS:

• High School Diploma or equivalent

OTHER REQUIREMENTS:

• Must have access to high-speed internet
• Able to travel occasionally to Oklahoma City for training and education

PHYSICAL REQUIREMENTS:

• Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other

federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.

• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local

standards.

• The employee may occasionally be required to lift and/or move up to 20 pounds
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision,

depth perception, and the ability to adjust focus.

• Work may require sitting, lifting, stooping, bending, stretching, walking, standing, pushing, pulling, reaching, and

other physical exertion.

• Must be able to talk, listen and speak clearly on telephone.
• Must possess visual acuity to prepare and analyze data and figures, operate a computer terminal, and operate a

motor vehicle.
Travel Time: Negligible
NOTE: The above statements are intended to describe the general nature and level of work being performed by the
person assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, skills and
physical demands required of personnel so classified

• Utilize various resources to locate insurance payers for ambulance transportation
• Contact the hospital, patient’s family, and/or patient to obtain insurance information
• Fax partner hospitals requests for information
• Validate and update patient demographics in the practice management system
• Responsible for the accurate entry of data into the practice management system
• This position requires specialist to spend extended periods of time on the phone with insurance companies
• Performing other duties as assigned.