Renal Medical Secretary Supervisor

at  Imperial College Healthcare NHS Trust

An exciting opportunity has arisen to come and join us in the Renal & Transplant services located at Hammersmith Hospital in the Renal Secretarial team. The kidney and transplant services is a regional centre and covers the whole of north west London. We provide comprehensive service through our outpatient clinics, inpatient centre and satellite dialysis centres across the region.
The post-holder will be responsible for monitoring the performance and wellbeing of the Renal secretarial team by planning and prioritising their administrative tasks. The post-holder will be responsible for managing workflows relating to production of patient clinic letters in accordance with Trust targets, auditing and pulling reports, assisting with sickness and performance meetings and contributing to the development of SOPs. We are looking for an enthusiastic and organized individual with good teamleading experience.

Other key responsibilities will include managing HR issues such as: recruitment, return to work meetings, completing occupational health referrals and setting SMART goals for colleagues. The post-holder will also be required to support with ongoing administrative projects. The post-holder will be required to operate under their own initiative and take responsibility for daily decision making and have an innovative approach to developing services.

• To supervise the Renal Medical Secretary team.
• To supervise administrative processes of the Renal Medical Secretary service day-to-day.
• To supervise the planning and prioritization of Medical Secretary administrative tasks.
• To supervise team members and manages workflows relating to Outpatient clinic letters, the Medical Secretary inbox, incoming correspondence and providing reception services for the Renal Directorate.
• To support and manage the implementation of new systems e.g. Digital Dictation software.

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.
Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You’ll get an experience like no other and will fast forward your career.
Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.
We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview.
Please refer to the job description document attached to this vacancy

• To supervise the Renal Medical Secretary team.
• To supervise administrative processes of the Renal Medical Secretary service day-to-day.
• To supervise the planning and prioritization of Medical Secretary administrative tasks.
• To supervise team members and manages workflows relating to Outpatient clinic letters, the Medical Secretary inbox, incoming correspondence and providing reception services for the Renal Directorate.
• To support and manage the implementation of new systems e.g. Digital Dictation software