Rentals Technician

at  Red Mountain Resort

POSITION SUMMARY

This position is responsible for outfitting guests with rental equipment appropriate for their skier/boarder type and skill level, with a mandate to provide as safe a guest experience as possible and create a fun and positive environment.

EDUCATION

• High School diploma
• Post secondary education an asset
• Supervisory Training an asset

EXPERIENCE

• Binding certification required (training provided).
• Ski and/or snowboard product knowledge
• Knowledge of Red Mountain Resort and its history an asset
• Knowledge of Rossland and its history an asset
• Customer service experience required
• Cash handling and POS transaction processing required
• Rental shop experience required

PHYSICAL AND OTHER REQUIREMENTS

• Able to negotiate stairs
• Able to lift heavy ski and snowboard equipment up to and down from racking systems and benches
• Able to adjust ski and snowboard equipment
• Able to be on feet for entire shift

SKILLS AND ABILITIES

• Exceptional interpersonal skills
• Good team player
• Customer service-oriented
• Ability to maintain a professional and safe environment
• Ability to create a positive and fun atmosphere for guests
• Ability to maintain a friendly, professional attitude in a high-pressure environment
• Safety-oriented

o Maintain clean, tidy, safe workspace
o Relieve other staff for breaks (retail, service, high performance)
o Inventory equipment
o Restock supplies
o Wax and/or tune equipment as per service technician’s instructions