Repair Center Engineer Gas & Process Division

at  Atlas Copco Services Middle East SPC

REPAIR CENTER ENGINEER GAS & PROCESS DIVISION

Functional area: Service
Country: United Arab Emirates
City: UAE
Company name: Atlas Copco Services Middle East SPC
Date of posting: Oct 28, 2024
Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations.

EXPERIENCE REQUIREMENTS

• Mechanical, electrical/electronic or instrumentation & controls degreeor relevant technical knowledge / trade qualifications
• Minimum 5 to 7 years proven experience with rotating equipment and turbo machinery repairs
• Solid experience with GAS service and repairsProven track record of delivering perfectional results

KNOWLEDGE

• Fluent in English (Arabic is a plus)
• Familiar with Microsoft Office products, particular with Word and ExcelKnowledge with CRM platforms

EDUCATIONAL REQUIREMENTS

• BS in Mechanical or Electrical field

PERSONALITY REQUIREMENTS

• Ability to work independently and also as a team player
• Self-motivated, self-confident and dynamic person
• Excellent interpersonal skills
• Highly flexible and willing to adapt working time to business requirements
• Overall willingness to do what it takes

YOUR ROLE

ACSME Gas & Process Aftermarket is responsible for providing support to all our customers in the MENA Region and Africa.
We currently have an opening for a Repair Center Engineer covering our valuable customers in MEA and Pakistan.
In this exciting and challenging role, you will be part of a dynamic service team dedicated to providing word class customer service. Primary responsibility will be providing our customers world class repairs in a professional and prompt manner to meet their requirements for Aftermarket repairs.

RESPONSIBILITIES:

• Work under the directions of the repair center supervisor to understand the dynamics of GAS repairs business and perform hands on tasks assigned
• Work at customer site for overhaul and troubleshooting as and when needed.
• Keep tracking of all workshop related documents, reports, tool lists, calibration files, etc.
• To identify together with supervisor the potential vendors for our outsourced activities
• Liaison with our vendors for external repairs
• Accomplish work shop repairs / overhauls as specified in the work order
• Coordinate with service planner for repairs schedules
• Provide a timely and accurate feedback about the work progress to supervisor
• Compile risk assessments and method statements if requested by the customer
• Submit comprehensive repair reports in a timely manner after task completion
• Provide supporting documents along with the repair report, updated drawings, actual clearance tables, etc.
• Ensure to report and record all the repairs on CRM
• Comply with the quality standard ISO 9001:2008 of the product companies (OEM)
• Adhere to ACSME safety and environmental policies
• Perform assigned duties in accordance with Atlas Copco standards, while always striving to understand the needs and expectations of the customer.
• Take whatever action is appropriate and required to get the job done in a timely manner and to establish and maintain communications with all people/employees considered necessaryComplete any additional tasks assigned by supervisor