Replenishment Assistant Bank

at  Somerset NHS Foundation Trust

Communication and Key Working Relationships The post holder will *Communicate with customers and staff in a professional manner. *Liaise with clinical managers, department staff and procurement team to source acceptable alternative products where an out-of-stock situation occurs. *Liaise with end user and suppliers and colleagues in relation to any supply issues, problem solving, updating teams on progress and attend clinical huddles if appropriate for theatre areas. *Attend regular team meetings and keep up to date with changes to policies/procedures within the department.

• Receive and respond in a timely manner to all telephone queries. *Liaise with NHS Supply Chain in relation to returns, short deliveries and returns. Planning and Organisation The post holder will: *Work flexibly across the Trust as required. *Plans and manages own workload.
• Follow agreed replenishment and system routines to ensure compliance. That includes NHS Supply Chain, Atticus, Centros and any other systems that impact inventory management. *Ability to priorities workload based on problem solving and non- routine issues and activities that could arise. *Ability to multitask several scheduled routines and unforeseen events which could involve more complex tasks and issues.

Analytics The post holder will: *Problem solving and fault finding relating to stock availability issues, supplier late deliveries or system discrepancies. *Analysis and assess reports and data to communicate to colleague’s, clinical teams to make sound decisions, this could include conflicting information. Responsibility for Patient / Client Care, Treatment & Therapy The post holder will: *Ensure clinical consumables are available at the right place and right time to enable clinical care delivered in a cost effective, efficient manner. This is to aid product safety withdrawals and product transparency.

Policy, Service, Research & Development Responsibility The post holder will: *Read and adhere to all Trust policies and department routines and procedures. *Contribute to discussions on efficiency savings within the directorate. *Feedback any development ideas or lesson learnt to the Supply chain team. *Ensure hand hygiene policy compliance of self, and challenge others, as necessary.

• Support any service or change improvement programme, such as the IMIP programme. *Keep update date with personal training requirements to complete the role and trust policy. Responsibility for Finance, Equipment & Other Resources The post holder will: *Ensure replenishment of all stock areas using PDA/bar code technology and the Trust purchase order system. Stock will be replenished to agreed levels to meet needs of the user and ensure good stock rotation is maintained.
• Review reorder level and reorder quantity in line with end user demand / Atticus system ensuring that all goods ordered are against the correct budget code. *Replenish NHS Supply Chain, directs and Atticus items will be put in agreed merchandising standards, time, and day. *Conduct inventory stock checks as required in line with replenishment routines. *Ensure there are sufficient stocks to cover Bank Holidays.
• Carry out general administration duties to complement role as required to include filing, record keeping and printing barcodes. *Keep storage areas clean and tidy. *Ensure goods requiring return to suppliers are dealt with in a timely manner. *Contribute to discussions on efficiency savings within the directorate.
• Be “cost aware” and use equipment and resources in a cost-effective way. *Seek opportunities to create changes which enhance the service. *Ensure team adopt a “just in time” philosophy and assist with identifying ways to reduce waste. *Provide advice to end users regarding availability of products, costs, returns etc.
• Provide cover for goods in/receipting area to direct stock into the Trust. *Record delivery details in accordance with the inventory management processes. *Deliver parcels around all areas with priority given to urgent or refundable stock. *Ensure deliveries are correct and resolve delivery issues.
• Respond in a timely and professional manner to source and expedite goods in the event of a medical emergency. Responsibility for Supervision, Leadership & Management The post holder will: *May be required to support and coach new or junior staff within the environment/job role. *Assist with training and supervision of new staff. Information Resources & Administrative Duties The post holder will: *The post holder will: Use the Trust computer system for updating records as required.
• Read and respond to emails urgently. *Carry out general administration duties to complement role as required to include filing, record keeping and printing barcodes. *Ensure adherence to the time and attendance system. Any Other Specific Tasks Required *There could be a requirement to drive a Luton van or similar vehicle that is owned and managed by the Trust fleet, to transport clinical consumables to and from Trust own sites.

This is dependent of the specific duties and routines of the replenishment assistant

Please refer the Job description for details