Reporting Analyst I – Order to Cash

at  Thermo Fisher Scientific

POSITION SUMMARY

The role covers the entire range of reporting activities for the Order to Cash (OTC) department (e.g. month end and important metrics) globally.
The role also requires software development, essentially around several ERPs and collection tool, Cforia.
The successful candidate will be comfortable working and delivering in a service driven, customer focused environment across regions, entities, and local requirements.
This position will support the Reporting Manager OTC and will interact with various levels of OTC personnel, across our GBS sites, and therefore requires good communication skills and judgement, tact, and diplomacy in troubleshooting problems and communicating status. It will also interact with Key Stakeholders within our Finance and other departments.
The role will be within the GPO structure and will also have an important emphasis on supporting the OTC Operational team with suggesting ideas based on accounting receivable knowledge, technical knowledge and putting into practice improvements/reports to increase the OTC overall productivity.

MINIMUM REQUIREMENTS/QUALIFICATIONS

4 years of work experience with 2+ years within a shared services environment
B2+ English Level. Fluent in English written and spoken.
Understanding of the Accounts Receivable reporting processes and procedures
Familiarity with current technology available in OTC
Strong interpersonal skills
Excellent verbal and written communication
Strong understanding of Accounting Principles
Bachelor’s Degree Required
Excellent attention to detail required.
Experience of gathering and documenting requirements (detailed or high level), or, working with this documentation as a developer / programmer / system architect
Experience in validating.
Experience of working with team members in other locations and across time zones
A self-starter able to work independently with minimal direction and collaboratively within a team.

Be responsible for the end-to-end Reporting activities for the OTC GBS department across sites.
Responsible to support team members to be part of these activities for the OTC GBS department across sites.
Control, maintain and continually review and improve with automation all daily, weekly, monthly, quarterly, annual, adhoc reporting within the OTC area (month end close reporting, Bad Debt calculation, critical metrics, Dashboards, etc.)
Create, prepare, and update reports to track metrics and performance.
Conduct proper analysis of the reports and critical metrics.
Deliver timely and accurately reports.
Own and deliver ideas for implementation of process improvements to senior leadership.
Develop on Software Development processes and standard methodologies.
Ownership of all reporting Access databases.
Deliver participation within all software/ERP testing or development project activities for multiple sites across some project phases (including execution, monitoring, control, and closure) when applicable.
Business partner IT to enable software development, to enhance OTC performance in coordination with Reporting Manager and GPO.
Work collaboratively with development team, programmer, Reporting Manager and GPO Manager to determine technical direction and approach to system design and implementation.
Deliver recommendations to management about schedules, prioritization, and resource allocation with input from team members.
Thoroughly understand and communicate business requirements to appropriate team members and collaborators regarding project deliverables including running expectations, communicating, and working with sponsors
Maintain all implementation processes and coordinate documentation when needed.
Ensure the performance of all tasks is carried out in line with company policies, internal and external audit controls, and PPI.