Reporting Services Developer

at  Iris

SalaryCompetitive + Benefits + Bonus
LocationRemote, UK
This is a permanent, full time vacancy that will close in 20 days at 23:59 BST.

EXPERIENCE:

• Excellent attention to detail.
• Strong written and verbal communication skills.
• Proactive and collaborative team member.
• Capable of working autonomously.
• Proficient in diagnosing, investigating and resolving issues.
• Strong analytical abilities.
• Excellent organisational skills.

• Meeting deadlines and delivering on requirements.
• Keeping the Service Desk logging system accurate and up-to-date, including adding detailed notes to calls.
• Collaborating with existing Report Developers to provide report development services.
• Designing visually appealing reports using SSRS and Power BI
• Proactively offering solutions and maintaining a high level of service.
• Using remote access technology, knowledge sources, and diagnostic tools to resolve or direct tickets to appropriate teams.
• Identifying recurring incidents or requests and raising awareness.
• Assisting with technical and non-technical ‘How To’ queries as needed.
• Maintaining accurate information to reduce the impact on the stakeholders, such as technical data for support forums and internal documentation.
• Participating in team projects aimed at improving report quality and service efficiency.
• Engaging in continuous learning and development activities within the team.
• Regularly reviewing internal procedures for accuracy and proposing necessary alterations.
• Maintaining a solid understanding of the iSAMS/Ed:gen product and staying current with system developments.
• Undertaking other reasonable tasks or projects that support iSAMS/Ed:gen business needs and align with your capabilities
• Attending in person events such as team meetings