Représentant aux ventes internes/ Inside Sales Representative

at  WESCO

As a Representative - Inside Sales, you will interact with existing customers, primarily by phone and email, to increase sales of the Company’s products and/or services by obtaining and up-selling orders, creating customer satisfaction and adding value to the customer’s buying experience. You will focus on proactive selling techniques to add business or expand current book of accounts. You will collaborate with outside sales to ensure goals are being met.

QUALIFICATIONS:

• High School Degree or Equivalent required; Bachelors’ degree preferred
• Requires knowledge and experience in sales and sales administration; still acquiring higher level knowledge and skills, however fully competent and productive professional contributor (2-4 years).
• Familiar with Microsoft Office, and ability to perform basic computer skills.
• Ability to perform multiple tasks simultaneously.
• Ability to work in team environment.
• Ability to communicate clearly, both verbally and in written form.
• Attention to detail.
• Ability to prospect and market concepts to existing and potentially new accounts.
• Ability to take action and solve a range of problems that may be difficult but are not typically complex.
• Ability to identify and define problems and possible solutions independently; chooses among existing solutions.
• Ability to work independently with general supervision.
• Ability to travel up to 25%
  Wesco International, Inc., including its subsidiaries and affiliates (“Wesco”) provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity and Affirmative Action Employer.
  Chez Wesco, nous construisons, connectons, alimentons et protégeons le monde. En tant que prestataire de premier plan dans la distribution, les services logistiques et les solutions de chaîne d’approvisionnement B2B, nous créons un monde sur lequel vous pouvez compter.
  Le plus grand atout de notre entreprise, c’est notre personnel. Wesco s’engage à favoriser la diversité et l’inclusion au sein de notre effectif en adoptant les perspectives uniques, l’authenticité et l’individualité de plus de 20 000 employés de Wesco dans le monde entier. Grâce à nos groupes de ressources d’entreprise , à notre régime d’avantages sociaux complet et à nos initiatives de sensibilisation de la communauté, vous pouvez faire partie d’une communauté de travail accueillante qui fournit des plateformes pour votre réussite.
  Apprenez-en plus sur le travail chez Wesco ici et postulez en ligne dès aujourd’hui !
  Fondée en 1922 et basée à Pittsburgh, Wesco est une société cotée en bourse (NYSE : WCC) classée au FORTUNE 500®

• Obtains orders through email and telephone calls, verifies and enters items, transfers orders to fulfillment, explains stock-outs and expected delivery dates.
• Increases orders by suggesting related items, explaining features, and checks customer’s buying history.
• Owns, qualifies and develops opportunities passed from marketing, outside sales, and national accounts.
• Identifies ways for continuous improvement of processes.
• Prepares, generates, and follows up on verbal or written quotations to secure orders, or determine reason for loss of order.
• Reviews open customer order reports and takes action on open items, including those items that may be at risk in meeting customer’s promised delivery date.
• Maintains distribution system backorder report, associated customer expediting report and notices, and customer notification.
• Reports industry trends, competitive pricing and customer feedback to management.