Representante de Acceso Institucional - Bogotá

at  Galderma

Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body’s largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin, we are in shapes our lives, we are advancing dermatology for every skin story.
We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee.
At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.
Localización: Bogotá, Colombia.
Objetivo principal: Implementar planes y procesos de gestión de clientes y cuentas clave para retener y fortalecer las relaciones con los clientes.

Responsabilidades:

• Implementar planes y procesos de Gestión de Clientes y Cuentas Clave para retener y fortalecer las relaciones con los clientes.
• Implementar y ejecutar un servicio al cliente de alta calidad y resolución de problemas para retener a los clientes actuales.
• Implementar y ejecutar actividades de participación del cliente, incluida la identificación de los requisitos comerciales del cliente y la preparación de propuestas y cotizaciones.
• Contribuir al desarrollo y administración de todos los procesos relacionados con los programas y políticas de Cuentas Clave y Gestión de Clientes para retener y ampliar las relaciones actuales con los clientes.
• Colaborar en actividades de gestión de relaciones específicas de la industria y permitir la orquestación de roles de cara al cliente.

Perfil:
Educación/entrenamientos: Licenciatura Terminada en una carrera a fin.
Inglés Intermedio (Deseable, no excluyente).
Manejo de excel.
Experiencia laboral: 3 a 5 años en posiciones similares con experiencia en visita médica.
Experiencia en especialidad de dermatología (deseable).
Employer’s Rights:
This job description does not list all the duties of the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position

Please refer the Job description for details