Representative, TeleMrktg

at  Wyndham Destinations

WE PUT THE WORLD ON VACATION

At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than 270 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

• Making Outbound / Inbound calls promoting and selling our packages.
• Call clients who have purchased outbound certificate to convert to a booking
• Search for accommodation availability online and Set tour presentation details
• Ensure cancellation and amendment policies are adhered to
• Responsible for following all Wyndham Vacation Resorts Asia Pacific Policies and Procedures as set by Management
• Ensure cancellation and amendment policies are adhered to
• Actively promote special packages for seasonal campaigns
• Maximise every opportunity including email, social media, online and telephone enquiries.
• Responsible for setting appointments, utilizing the lead sources assigned by the Supervisor.
• Ensuring that the set appointment meets the set qualification criteria and has the appropriate directions to the designated showroom.
• Responsible for providing quality customer service to our potential clients.
• Responsible for following all Wyndham Vacation Resorts Asia Pacific Policies and Procedures as set by Management.
• Display a HEART Service to all internal and external parties.
• Responsible for coming to work in a timely manner, according to work schedule.
• Responsible for being courteous and respectful to co-workers.
• Display innovation through inspiring, creating and improving processes and products.
• Show integrity in all aspects of the position by doing the right thing, taking responsibility and delivering on the promise
• Any other duties as may be reasonably requested by management