Reputation Manager

at  Ruby Labs

ABOUT US

Ruby Labs is a leading tech company founded in 2018 in London, UK. We create innovative consumer products across the health, education, and entertainment sectors, serving over 100 million users annually. Our self-funded independence allows us to make bold decisions, innovate rapidly, and maintain a strong company culture. We operate with a lean, agile methodology and pride ourselves on our engineering-led culture, proprietary technology, and cross-industry expertise. As a fully remote company, we embrace a global workforce, bringing diverse perspectives to our projects.

ABOUT THE JOB

We are looking for an experienced and dedicated Online Reputation Management (ORM) Manager to join our team. This individual will be responsible for managing and enhancing the online reputation of several companies within our group. The successful candidate will have a minimum of 3 years of experience in ORM, with a proven track record of successful case management.
Join our team and help us build, maintain, and elevate a positive online reputation for our group of companies, ensuring our products have an excellent reputation.

QUALIFICATIONS

• Minimum of 3 years of experience in online reputation management with successful cases.
• Experience in copyright protection and brand defense
• Strong understanding of digital rights management
• Proven track record of handling multiple company profiles simultaneously. (at least 1 is mandatory, multiple is nice to have)
• Strong understanding of ORM tools and techniques.
• Excellent communication and interpersonal skills.
• Familiarity with social media platforms, review sites, and other online channels.
• Ability to create compelling content and engage with audiences.
• Crisis management and problem-solving skills.
• Analytical mindset with the ability to interpret data and provide actionable insights.