Research Delivery Administrator

at  East Kent Hospitals University NHS Foundation Trust

To assist senior administrative staff to provide the research delivery team with robust administrative support, by undertaking tasks such as arranging meetings, booking rooms, photocopying, filing, laminating, stock checking and ordering of office supplies, archiving. Timely and accurate uploading/entering of information, as required, into relevant files/systems Collation and maintenance of study site files as required, to ensure essential documents are managed and kept up to date, in accordance with Good Clinical Practice and local policies. Ordering, collecting and returning patient notes as required Sending correspondence, either electronically or hard copy, to patients, GPs and others, as required Ensuring deadlines are met and appropriate action taken to make sure work is completed to given timescales Answering internal and external telephone calls, including those received from patients, in a professional, polite and sensitive manner, redirecting as required to an appropriate member of the team. Communicating effectively as required with a wide range of people across all Trust departments, as well as members of the public.
Liaising with pharmacy team, as required, to ensure that prescriptions are completed and signed to ensure timely treatment. Ordering of laboratory supplies and checking of laboratory equipment as required. Working in accordance with R&I Standard Operating Procedures and Policies, as well as Good Clinical Practice and other relevant standards & regulations Ensuring compliance with the Trusts risk management policies and procedures. These describe the Trusts commitment to risk management, the recognition that our aim is to protect patients, staff and visitors from harm, and stress that all staff have a responsibility to minimise risk.
Managing internal and external post and disseminate relevant and urgent information appropriately Supporting the team in activities to improve care and increase opportunities for patients to participate in clinical research and act as an ambassador to promote clinical research within the organisation. Awareness of the R&I strategy and contributing to the overall goals of the department Any other tasks relevant to the post, as directed by members of the tea

Please refer the Job description for details