OneOncology is positioning community oncologists to drive the future of cancer care through a patient-centric, physician-driven, and technology-powered model to help improve the lives of everyone living with cancer. Our team is bringing together leaders to the market place to help drive OneOncology’s mission and vision.
Why join us? This is an exciting time to join OneOncology. Our values-driven culture reflects our startup enthusiasm supported by industry leaders in oncology, technology, and finance. We are looking for talented and highly-motivated individuals who demonstrate a natural desire to improve and build new processes that support the meaningful work of community oncologists and the patients they serve.
Job Description:
As a Product Specialist, you will play a pivotal role in ensuring the successful implementation, education, and ongoing support of our clinical research products within partner practices. You will combine strong technical expertise with excellent communication skills to deliver exceptional service and drive product adoption and utilization.

Responsibilities

• Lead aspects of product implementations, including configuration, integration with existing systems, following standard product implementation guidelines/policies and supporting further customization based on partner practice requirements.
• Develop and deliver technical training sessions for partner practices, both onsite and remotely, ensuring users are proficient in utilizing our products effectively.
• Serve as a technical liaison between partner practices and vendor or internal teams to address technical inquiries, issues, and enhancement requests.
• Conduct regular assessments and audits for products, identifying areas for optimization and improvement, as well as evaluating compliance and security.
• Stay updated on industry trends, competitor products, and regulatory requirements relevant to our offerings.
• Other duties as assigned to help drive our mission of improving the lives of everyone living with cancer.

Key Competencies

• Bachelor’s degree in Business Administration, Information Technology, Healthcare Informatics, or a related field required.
• At least 2 years of experience in a technical role such as Product Specialist, Implementation Analyst, or Systems Analyst within the healthcare/medical software industry.
• Demonstrated experience in managing product implementations, preferably healthcare settings.
• Strong project management skills with the ability to prioritize tasks and manage multiple projects simultaneously.
• Excellent communication skills, both written and verbal, with the ability to effectively educate and support diverse audiences.
• Technical proficiency with software implementation processes and familiarity with healthcare software systems.
• Ability to travel occasionally for onsite visits to partner practices or as needed.

This job description does not contain a full listing of activities, duties or responsibilities required of this role. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.

LI-AN

• Lead aspects of product implementations, including configuration, integration with existing systems, following standard product implementation guidelines/policies and supporting further customization based on partner practice requirements.
• Develop and deliver technical training sessions for partner practices, both onsite and remotely, ensuring users are proficient in utilizing our products effectively.
• Serve as a technical liaison between partner practices and vendor or internal teams to address technical inquiries, issues, and enhancement requests.
• Conduct regular assessments and audits for products, identifying areas for optimization and improvement, as well as evaluating compliance and security.
• Stay updated on industry trends, competitor products, and regulatory requirements relevant to our offerings.
• Other duties as assigned to help drive our mission of improving the lives of everyone living with cancer