Research Support Administrator

at  Northampton General Hospital NHS Trust

Are you interested in Clinical Research? Would you like to be part of a busy team that offers research to our patients, to support the discovery of future treatments and diagnostics?
Our busy department currently employs Research Nurses, Doctors, and Administrators to undertake Clinical Research. We have around 50 Clinical trials open from Phase II to Phase IV. You will be required to work as part of a team to undertake a range of administrative duties.
Research and Innovation has a vacancy for a Research Support Administrator, to provide clerical support and assist the Research Team to deliver high quality care to all participants of research.
The post holder will provide excellent, comprehensive administrative, organisation and data management support to the Clinical Research Team.
We are looking for someone who works with a very high attention to detail, who can work to tight deadlines and has a strong customer service ethos. You will work with various teams within the hospital to support the delivery of Clinical Trials.
Work on own initiative managing and prioritising own workload, managing office systems, maintain databases, word processing of reports and filing specific to the Research team.
Act as first point of contact for patients and visitors to the department and undertake general reception duties.
Prepare research-related paperwork and documents as required.
Arrange pathology sample shipment and electronic data to be sent for central review and reporting as required by research protocol.
Liaise with staff across the hospital for issues that relate to research.
Process documents and maintain records both for staff and research purposes.
To provide support as requested and to undertake any other appropriate duties as requested.
Ensure that all work is undertaken according to hospital polices and regulations governing clinical trials.
Northampton General Hospital is one of the largest employers in the area and we are on an exciting journey. All of our divisions are committed to doing things better, with more efficiency as we update, modernise, and advance. We have also entered into a Group Model with neighbouring Kettering General Hospital NHS Foundation Trust and become University Hospitals of Northamptonshire.
Our Excellence Values
Compassion
Accountability
Respect
Integrity
Courage
We want to recruit the best people to deliver our services across the University Hospitals of Northamptonshire and help to unleash everyone’s full potential. As an organisation, we value how we communicate and promote our vacancies to all communities.
The Hospital Group encourages applications from people who identify from all protected groups, especially those from BAME, Disabled and LGBTQ+ backgrounds as these are underrepresented in our hospitals.
We understand that we need to work with colleagues from diverse backgrounds and make sure the environment they work in is inclusive and collaborative.
We have active Networks that promote and support colleagues from all backgrounds. This ensures everyone feels supported and has a sense of belonging working for Kettering and Northampton General Hospitals.
Main Duties
Work on own initiative managing and prioritising own workload, managing office systems, maintain databases, word processing of reports and filing specific to the Research team.
Prepare research-related paperwork and documents as required.
Arrange pathology sample shipment and electronic data to be sent for central review and reporting as required by research protocol. Identify and request patient tumour blocks and arrange shipment according to the study protocol.
Liaise with staff across the hospital for issues that relate to research.
Process documents and maintain records both for staff and research purposes.
To provide support as requested and to undertake any other appropriate duties as requested.
Ensure that all work is undertaken according to hospital polices and regulations governing clinical trials.
Reception
Act as first telephone contact for enquiries from staff, collaborators, and trial Stakeholders, utilising specialist knowledge of Research & Innovation to provide responses which are within the post holder’s scope of knowledge and ensuring that relevant personnel are informed as appropriate for further actions to be taken.
Manage outpatient clinic management on Camis to include arranging patient appointments, coordinating clinic availability, inputting new referral information.
Act as first point of contact for all visitors to the department.
To always act in a professional manner when dealing with patients, relatives and others involved in research from both within and outside the hospital.
Liaise with support departments such as pathology, medical records, and pharmacy to ensure the smooth running of clinical trials.
Assist staff and visitors with their enquiries.
Office Administration
Support the research trial teams with day-to-day administration including: -
To support in study set-up, study initiation, monitoring visits, site audits and study close down meetings carried out by sponsoring organisations and authorities which govern clinical trials.
Assisting with Investigator Site File maintenance to ensure study essential documents are version controlled and are maintained according to regulatory requirements.
Liaising with study sites to arrange close down and archiving of study documents following trial closure.
Maintain and help to facilitate the process of archiving study documents.
Attend any relevant meetings regarding the implementation and conduct of clinical trials.
Work in line with the research protocol, International Conference of Harmonisation – Good Clinical Practice and Research Governance guidelines and attend relevant training as requested.
Take responsibility for maintaining and managing (creating, storing and updating) spreadsheets of patient recruitment to studies and providing information from a recorded source.
Support members of the Research Team in the implementation and maintenance of research projects.
Attend meetings as appropriate for the purpose of accurate Minute taking and for information purposes as required.
Receive highly complex and sensitive information on trial patients managing accurate input of data into specialist databases/systems.
Maintaining an efficient and comprehensive administrative service, including but not restricted to preparing documentation packs, producing correspondence, photocopying, filing, scanning; providing support to the departments and other team members as requested.
Supporting audits and monitoring processes of research activity by internal and external verifiers.
Coordinate the availability of medical records for patient visits and assist in the filing of results/protocol paperwork in accordance with research policy.
Responsible for calculating patient expenses in line with study protocol and ensure ready for patient visit. Claim back Petty cash from Trial and Trust finance office on a regular basis and administering same.
Maintain stock control for clinical, stationery and all office supplies and order when needed.
Data Management
Work with the research teams to ensure timely and accurate clinical trial data is input into electronic forms and databases in addition to paper forms.
Accountable for accurate data entry and maintenance of research related spreadsheets.
Communicate effectively with sponsor company staff and other non-trust staff to ensure the smooth running of clinical trial data collection.
Work with the research team to resolve data queries.
Organise systems for systematic data collection.
Help facilitate the completion of questionnaires/data collection forms.
Identify gaps in the data collection for studies and communicate this to the research teams.
Use judgement in relation to completing demands for staff and resources.
Respond to change in line with the needs of the service

Please refer the Job description for details