Research Technician I (Research Assistant/Lab Coordinator)

at  Western University

ABOUT US

The Ivey Business School is Canada’s premier business school, recognized worldwide for the quality of its management programs. The Research and Development unit works to enable, manage, and promote the creation and dissemination of relevant research and learning materials addressing important management issues that are faced by leaders who act thoughtfully and with compassion to build better communities locally and globally.

QUALIFICATIONS

Education:

• 4-year undergraduate Degree, with courses completed in Behavioural Research (preferably in Psychology)
• Completion of TCPS2 training and strong understanding of the three guiding principles of the TCPS2 and its implementation in practice is preferred

Experience:

• 1 year of experience providing administrative support and customer service in a fast-paced environment
• Experience with physiological equipment and methodology preferred

Knowledge, Skills & Abilities:

• Verbal communication skills to clearly express ideas in an objective manner, and adapt communication style to suit the situation and audience
• Presentation and public speaking skills
• Demonstrated ability take initiative, to work independently and follow through on work assignments
• Competency to maintain confidentiality and treat sensitive information with discretion
• Ability to establish rapport with people from diverse backgrounds
• Ability to maintain a positive, outgoing attitude with genuine customer service orientation
• Ability to process information with a high degree of accuracy with high attention to detail
• Ability to understand, interpret, and effectively communicate ethical policies and practices
• Adapts readily and effectively to changing priorities and demands
• Personable and courteous in working relationships with colleagues, faculty members, and students
• Ability to make appropriate decisions and resolve issues by identifying the critical elements of a problem situation and considering each aspect
• Ability to troubleshoot on-the-spot for technical issues, scheduling issues, ethical issues, as they arise
• Strong mathematical and analytical skills to complete accurate calculations
• Ability to work independently and effectively as a member of the team to achieve department goals
• Intermediate proficiency required in Microsoft Office (e.g. Words, Teams, Excel, Outlook) in order to prepare emails, communications content, announcements, and to input data into spreadsheets and databases

The Research Technician provides support to the Research Officer and the Research Office by providing hands-on assistance for running the Behavioural Lab to support the development of knowledge of faculty research at Ivey. Additionally, the Research Technician provides support for Business undergraduates, PhD students, and behavioral researchers. The role will ensure the availability of materials and information necessary for labs, coordinate schedules, run studies and prepare various communications to support the Lab.