Research Welcome Desk - San Marcos

at  Austin Retina Associates

POSITION SUMMARY

Our goal is to advance retinal research, offer new treatment opportunities to our community, and provide the highest quality patient care. Austin Retina Associates is seeking a responsible, self-motivated individual to help us provide unparalleled patient satisfaction by welcoming and checking in patients.

PHYSICAL DEMANDS AND REQUIREMENTS

Prolonged standing and walking, some sitting, talking and hearing both in person and by telephone; use hands to finger, handle and feel objects or controls; reach with hands and arms. Regularly required to stoop, kneel, bend, crouch and lift up to 40 pounds on occasion. Specific vision abilities required by this job includes viewing multiple computer screens, close vision, distance vision, depth perception, color vision and the ability to adjust focus. Viewing images and operating computer devices constantly.

• Greet and check in patients, capturing insurance and other key information, scanning documents
• Check out patients at front desk or exam room as needed, schedule appointments as needed and collecting required payments
• Input and scan data and forms into all practice systems
• Will communicate frequently via chat, phone, and email with clinical, insurance and billing staff
• Other duties assigned on an as needed basis delegated by Supervisor