Reservation Agent

at  Marriott International Inc

20121 Milano, Lombardia, Italy -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate06 Feb, 2025Not Specified06 Nov, 2024N/AGood communication skillsNoNo
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Description:

ADDITIONAL INFORMATION

Job Number24191281
Job CategoryReservations
LocationBulgari Hotel Milano, Via Privata Fratelli Gabba 7b, Milan, Italy, Italy, 20121
ScheduleFull Time
Located Remotely?N
Position Type Non-Management

JOB SUMMARY

Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.

Responsibilities:

Please refer the Job description for details


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Marketing/Advertising/Sales

Sales / BD

Sales

Graduate

Proficient

1

20121 Milano, Italy