Resettlement Program Supervisor - Newport News

at  Commonwealth Catholic Charities

ABOUT CCC:

Since 1923, Commonwealth Catholic Charities (CCC)has provided life-changing human services to vulnerable individuals and families throughout the Commonwealth of Virginia. CCC offers quality and compassionate human services to all people, especially the most vulnerable, regardless of faith. We are passionate about the work we do in our communities, providing 31 critical services at 11 locations throughout Virginia.
SUMMARY: Responsible for supervision of Resettlement services. Ensures that case management outcomes and regulatory requirements are met.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Provide supervision of the ONA Resettlement staff to include the development and implementation of service standards, goals, and objectives in assigned program locations. This includes the Employment, Education, and Youth Mentorship programs.
Coordinate, monitor, and ensure service delivery and documentation of case management, education, health and employment services for all clients.
Responsible for the quality of Resettlement Services program case record documentation, both manually and electronically. Records should be in compliance with required laws and accrediting bodies, as well as agency policies and procedures. Documentation should be completed accurately and timely.
Coordinate and supervise the programs overall Performance Quality Improvement (PQI) activities
Lead weekly staff meetings and facilitate appropriate program communications.
Regularly monitors ONA grant budgets to ensure appropriate spend down of funds
Ensure volunteer hours and in-kind donations are recorded and reported per grant requirements
Research and build relationships with community stakeholders including local parishes, colleges and employers to access adequate and appropriate services for clients.
Prepares monthly and quarterly reports as required.
Represents the Agency in the community and workplace in a professional and ethical manner.
Demonstrates sensitivity to the service populations cultural and socioeconomic characteristics.
Demonstrates strong interpersonal, decision-making, problem-solving, oral, and written skills.
Utilizes a basic knowledge of Microsoft Office applications.
EDUCATION and/or EXPERIENCE: Bachelors Degree in a related field of study required with six years of experience. Two years of supervisory experience is required. Must be able to reliably transport clients as needed.
DIRECT REPORTS: Case workers, Program Assistants (may vary by location)

Please refer the Job description for details