Residence Coordinator (Summer)

at  EF International Language CampusesSummer Camps

Residence Coordinator (Summer)
York
Full Time/Fixed Term
Are you looking to progress in your career, whilst gaining experience within a truly global organisation? Are you ready to take on the responsibility of ensuring the welfare of our international students and helping them feel at home while in the UK? If so, challenge yourself this summer by working with EF Education First summer camp in York!

• Ensures the smooth running of the student residences
• To ensure the residences provide a comfortable, safe living environment
• To maintain EF policies, accreditation criteria and Golden Rules
• To provide the highest level of customer service at all times
• To help maintain ‘one team’, where the different departments liaise and interact effectively and efficiently
• Allocates new bookings to residential accommodation on Elektra within EF’s Golden Rules
• Assists customers with residence queries, ensuring prompt follow up and excellent customer service
• Liaises with external suppliers where cleaning/maintenance issues are reported
• Completes weekly occupancy statistics
• Ensures allocation information sent to residence suppliers is accurate and on time
• Prepares arrival & departure documents and provides keys for all arrivals
• Follows up any welfare and disciplinary issues together with the Residence Manager and ensures sanctions are applied in line with EF’s residence rules and regulations
• Assists with the training and supervision of temporary staff/interns
• Participates in student intakes and first week chats
• Full-time, 6 days a week.
• Shares emergency duty on a rota basis
• Reporting to the Residence Manage