Residence Operations Coordinator

at  University of St Michaels College

CLOSES: JANUARY 31, 2025

The SMC Residence Operation provides accommodation to roughly 550 University of Toronto students, generating nearly 10 million in net revenues annually. Reporting to the Dean of Students and under the general direction of the Assistant Dean, Administration & Operations (ADAO), the Residence Operations Coordinator (ROC) assists in all aspects of the residence admission cycle and manages the daily administration of the Office of the Dean of Students.
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Department
Office of the Dean of Students — Supervised by: Dean of Students
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Compensation
$35.08 per hour ($1,227.80 per week)
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Hours
35 hours per week
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How to Apply
hr.stmikes@utoronto.ca
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Terms

POSITION SUMMARY

The SMC Residence Operation provides accommodation to roughly 550 University of Toronto students, generating nearly 10 million in net revenues annually. Reporting to the Dean of Students and under the general direction of the Assistant Dean, Administration & Operations (ADAO), the Residence Operations Coordinator (ROC) assists in all aspects of the residence admission cycle and manages the daily administration of the Office of the Dean of Students.

QUALIFICATIONS

• Formal Education: Bachelor’s degree and/or acceptable equivalent of education and experience.
• Experience: One to three years of prior work experience in an operational role at a post-secondary institution, preferably working directly with students.
• Knowledge: Administrative experience using ACORN/ROSI and StarRez database a significant asset.
• Skills: Excellent organizational skills, with special attention to accuracy and details. Proven ability to meet deadlines with competing priorities calmly and efficiently. Excellent interpersonal and customer service skills as well as effective verbal and written communication. Must be able to understand and interpret policies and procedures, work under pressure, demonstrate initiative, and work with minimum supervision.
• Other: Knowledge of various offices and resources available for student referral at the college, university and in the broader community. Tact, sensitivity, initiative, flexibility, enthusiasm, ability to work independently, and strong interpersonal skills.