Residence Services Assistant Lead

at  York University

EDUCATION:

• Registered as a full-time student with a minimum GPA of 5.0 at the time of application and maintained for the duration of employment.
• Successful completion of Emergency First AID and CPR B Certification (prior to or upon hire).

EXPERIENCE:

Previous work experience in customer service, administrative support, or student residence/affairs is preferred.

SKILLS:

• Ability to demonstrate empathy and respond in a thoughtful manner.
• Ability to demonstrate attention to detail and accuracy.
• Ability to meet deadlines and organize time effectively.
• Ability to exercise judgement and decision making.
• Ability to work well both independently and as a member of a team.
• Ability to communicate with others to explain and share information.
• Ability to foster a shared sense of community.

Reporting to the Manager, Residence Life and the Residence Life Coordinator, the Residence Services Assistant Lead is responsible for residence access control, guest sign-in, equipment rentals, supporting community safety strategies in the residence, and leading the Residence Services Assistants.