Resident Liaison Officer

at  BELL GROUP

EMR, England, United Kingdom -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate02 Feb, 2025GBP 31000 Annual23 Jan, 20251 year(s) or aboveSocial Housing,Excel,EnglishNoNo
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Description:

RESIDENT LIAISON OFFICER (RLO/TLO) – BELL GROUP, EAST MIDLANDS BRANCH

Location: East Midlands | Full-Time, Permanent
Bell Group has an exciting opportunity for a Resident Liaison Officer to join our team in the East Midlands. This role offers the chance to work with a family-run business that truly cares about its people.

KNOWLEDGE/EXPERIENCE:

  • At least 1 year in a similar role.
  • Excellent customer care, communication, and negotiation skills.
  • Strong organisational and IT skills (Excel and Word).
  • Full UK driving licence and GCSEs in English & Maths (or equivalent).

Responsibilities:

  • Deliver pre-work notifications and manage access arrangements.
  • Handle customer complaints and manage expectations.
  • Conduct surveys and log updates for quality plans.
  • Provide administrative support for projects.
  • Communicate effectively with Bell Group site staff and clients.
  • Assist with community projects and activities as needed.


REQUIREMENT SUMMARY

Min:1.0Max:6.0 year(s)

Hospital/Health Care

HR / Administration / IR

Health Care

Graduate

Proficient

1

East Midlands Region, United Kingdom