Realstar is a fully integrated management firm providing a full range of investment and property management services for the last 50 years. It is one of Canada’s largest multi-residential asset managers on behalf of institutional and private investors. It manages over 22,000 rental apartments in six provinces with an asset value of more than $5 billion. Realstar is headquartered in Toronto, and is part of Realstar Group which has over $9 billion of multi-family, hospitality and alternative real estate assets under management, primarily in Canada and the UK. www.realstar.ca/ www.realstargroup.com/
We are currently seeking a Resident Manager Team to live and work at one of our properties in the Greater Vancouver Area. This position would require you to live on-site and work four weekdays each week, every second weekend and on-call some evenings.
This position would require you to work with a partner and share a two-bedroom apartment.

What we offer to employees

• Base compensation is $48,000 each.

This includes: rent-free, two-bedroom apartment suite (taxable benefit)

• Employer paid benefits
• Quarterly bonuses based on property performance
• Annual bonuses based on personal performance
• Extensive and ongoing training programs and a work-smart environment
• Gym membership discount
• Awards for years of service
• Opportunity for career development
• Inclusive and diverse work environment
• Annual holiday parties & summer BBQ’s

The Opportunity
Realstar is a leading residential property management company with over 160 properties across Canada. Our properties are clean, quiet and attract quality residents who will attest to our unique standards of service. Resident Managers provides critical hands-on leadership in a residential rental building.

Key Responsibilities of Resident Managers

• Ensuring rents are collected on a timely basis
• Show and sell suites to prospective tenants
• Conduct market surveys and hold open houses
• Ensuring the proper physical maintenance of the building and surrounding property
• Ensure the complex and grounds are kept clean daily in accordance with company standards
• Fostering a friendly and professional environment for residents & prospective residents
• Daily management and training of support staff
• Process resident applications including completion of background and credit checks
• Negotiate lease renewals in conjunction with established targets
• Coordination of month-end duties and responsibilities

Requirements of Resident Managers

• 2-3 years of experience in a similar role
• Strong customer service and selling skills
• Excellent communication skills to deal with residents, prospects, colleagues and trades
• Management skills to coach, train, and motivate staff and develop a team environment
• Cleaning and maintenance skills
• Ability to work in a team environment
• Ability to work some evening and weekends.

RS

To apply for this position please send resumes to greatcareers@realstar.ca
We thank all those who apply, but only those selected for an interview will be contacted.
Realstar is committed to reflecting the diverse communities we serve. We encourage applications from our diverse communities, including Indigenous Peoples, persons with disabilities, women, visible minorities, LGBTQ+ persons and those who are able to speak fluently in a language(s) other than English.
Realstar supports equal opportunity initiatives. Accommodation will be provided in all stages of the hiring process. Contact us for any accommodation requests, and we will work with you to meet your needs

• Ensuring rents are collected on a timely basis
• Show and sell suites to prospective tenants
• Conduct market surveys and hold open houses
• Ensuring the proper physical maintenance of the building and surrounding property
• Ensure the complex and grounds are kept clean daily in accordance with company standards
• Fostering a friendly and professional environment for residents & prospective residents
• Daily management and training of support staff
• Process resident applications including completion of background and credit checks
• Negotiate lease renewals in conjunction with established targets
• Coordination of month-end duties and responsibilitie