Residential Homeless Services Case Worker - Part Time

at  Catholic Charities Diocese of Joliet

Requirements:

• A high school diploma or equivalent is required for this position. A Bachelor’s degree is preferred with preference in areas of the human services field. All degrees must come from a regionally accredited educational institution which has U.S. Department of Education approval.
• A minimum of one (1) year of experience providing direct service in social work, crisis intervention, or counseling is preferred.
• Must be at least twenty-one (21) years of age.
• Demonstrated capacity to work with individuals/families in crisis situations.
• Demonstrated capacity to work with persons from diverse ethnic, racial and social backgrounds.
• Ability to relate to individuals in a warm, non-judgmental manner.
• Proficiency in the use of Microsoft Office applications including Outlook, Word, and Teams.
• Strong verbal and written communications skills. Must be fluent in spoken English so that clients and other service providers can understand the case worker when advocacy services, counseling, direction, etc. are provided.
• Passage of complete background clearance, Tuberculosis (TB) Test, and any other required testing or clearances.
• A valid driver’s license, reliable means of transportation and proof of liability insurance is required

GENERAL RESPONSIBILITIES

• Operates as a member of the Community Services Division team
• Provides outreach to Permanent Supportive Housing (PSH) candidates and daily support and monitoring to existing PSH residents.
• Coordinate the provision of services and meals to participants, including intake, and crisis intervention in emergency shelter.
• Provides assistance to Case Manager to support ongoing case management functions.

ESSENTIAL FUNCTIONS

• Maintain safety and security of staff, participants, and volunteers by frisking, random locker searches, and monitoring safety.
• Is aware of emergency procedures with regard (a) to building safety (b) client emergencies and (c) 24-hour coverage in order to respond to emergencies with immediacy while utilizing guidelines.
• Provide screening, assessment, crisis intervention, referral and linkage such as hospital, police, crisis line, etc.
• Communicate Daybreak Center policies and regulations to participants through direct communication and consistent compliance with established procedures, including appropriate consequences.
• Register participants and volunteers. Maintain statistical records, documents, and paperwork as required.
• Assist volunteers; provide meals, hospitality, and program assistance.
• Provide assistance for residential clients and relocation assistance to clients, as needed.
• Answer incoming calls and record them into Call Point (Service Point- HMIS system) and providing a referral when necessary.
• Schedule laundry, assist clients make phone calls, assign and check chores, passes, etc.
• Complete daily filing of discharged residential files for Out of County, PADS clients and other residential clients as needed.
• Assist Case Managers with other duties and discharges of residential clients as needed and directed.
• Each employee of Daybreak Center shall be held responsible for the items outlined in the Agency policies as well as the Daybreak Center policies and procedures.

Requirements:

• A high school diploma or equivalent is required for this position. A Bachelor’s degree is preferred with preference in areas of the human services field. All degrees must come from a regionally accredited educational institution which has U.S. Department of Education approval.
• A minimum of one (1) year of experience providing direct service in social work, crisis intervention, or counseling is preferred.
• Must be at least twenty-one (21) years of age.
• Demonstrated capacity to work with individuals/families in crisis situations.
• Demonstrated capacity to work with persons from diverse ethnic, racial and social backgrounds.
• Ability to relate to individuals in a warm, non-judgmental manner.
• Proficiency in the use of Microsoft Office applications including Outlook, Word, and Teams.
• Strong verbal and written communications skills. Must be fluent in spoken English so that clients and other service providers can understand the case worker when advocacy services, counseling, direction, etc. are provided.
• Passage of complete background clearance, Tuberculosis (TB) Test, and any other required testing or clearances.
• A valid driver’s license, reliable means of transportation and proof of liability insurance is required.