Residential Manager | Forster

at  Baptistcare WA

ABOUT US:

BaptistCare is a leading for-purpose Christian-based care organisation that supports thousands of people across more than 100 locations in NSW, ACT and WA. From humble beginnings in 1944, BaptistCare has grown into one of the nation’s most respected care and community services providers. We create strong and caring communities and place people at the centre of all we do.

As a Residential Manager at our Kularoo Centre, you will be at the heart of our mission to provide exceptional care and support. You will lead a dedicated team of professionals, fostering a collaborative and positive work environment. Your role will involve:

• Overseeing the Home to ensure a safe and welcoming environment for residents and staff.
• Developing and implementing annual budgets in collaboration with the ROM and Commercial Manager Residential.
• Ensuring accuracy in claiming commonwealth subsidies and managing expenditure efficiently.
• Maintaining the Home’s accreditation and safety and quality standards.
• Implementing systems to monitor customer service actions and exceed stakeholder expectations.
• Providing leadership and support to ensure optimum staff performance and development.
• Engaging with residents and their families to create a community atmosphere that promotes well-being and happiness.