Residential Operations Technician

at  Bosa Properties

About The Company:
Bosa Properties Inc. (“BPI”) is an end-to-end real estate company offering human-centered solutions for property development and management. Based out of Vancouver, Canada, our team of in-house experts work across residential, commercial and master-planned projects, with a growing residential portfolio that includes more than 22,000 homes that are built or under development, and an income portfolio that includes 5.5 million square feet of retail, industrial, office and rental properties under management.
We are an organization of high achievers and believe what is created in community is always better than what is created in isolation. We set high expectations and support you in achieving excellence. We are building a trusted community to collaborate, learn from each other and deliver results.
About The Role:
Bosa Properties is looking for a Residential Operations Technician to join our team of skilled property management professionals. Reporting to the Operations Manager this individual will have a unique opportunity to work alongside the building management to provide a safe, customer focused experience to our residents. This position plays a key part in the experience by providing exceptional customer service to tenants while completing in-suite and common area maintenance duties.

• Collaborate with the building team to perform various repair and maintenance tasks, including plumbing, electrical, HVAC, painting, appliance repairs and general duties related to maintenance;
• Conduct inspections of mechanical rooms, identify issues, and coordinate trade support;
• Assist in coordinating month-end turnovers of rental suites, ensuring units are move-in ready for new residents;
• Adhere to all safety protocols, building codes, and regulations while performing maintenance and repair tasks;
• Respond to after-hours and weekend emergencies promptly and effectively, ensuring the safety and well-being of residents and building.

What You Bring:

• One (1) year of customer service experience, with experience in building maintenance or a related field being considered an asset;
• A positive and proactive attitude, with a willingness to take initiative and contribute to the success of the community;
• Ability to establish and maintain positive relationships with residents, team members and external partners;
• Demonstrated ability to manage multiple tasks and respond to changing priorities, in a dynamic environment;
• Ability to lift up to 50 lbs and stand for extended periods;
• Ability to work on the weekend and/or a holiday as required with month-end tasks;
• Experience with completing minor repairs and maintenance tasks for plumbing, electrical, HVAC, appliances and knowledge of when to call in external support will be considered an asset;
• Experience with financial management and budgeting will be considered an asset.