Residential Portfolio Manager

at  Avenue Living Communities

COMPANY OVERVIEW

Avenue Living Communities is Western Canada’s fastest-growing private rental properties operator, with an expanding presence in Alberta, Saskatchewan, and Manitoba.
Communities is in our name because we believe in bringing people together and building relationships, we are proud of every day. Our core values guide our actions, and our people bring our mission to life. We are committed to providing safe and welcoming accommodations while being responsive to our resident’s needs with efficient execution.
Our innovative teams work together to deliver both quality and value to our residents as we pride ourselves in creating communities that are safe and comfortable place to call home.

• Create a best-in-class customer experience by providing prompt and courteous service to prospective and current residents.
• Provide leadership and coaching to a team of assistant property managers, leasing specialists, maintenance associates, and administrators.
• Develop sound relationships across the organization and with external contractors and vendors.
• Ensure all maintenance and repairs are conducted in a safe, timely, and cost-efficient manner.
• Maintain properties by investigating and resolving resident complaints, enforcing rules of occupancy, inspecting vacant units, instructing repairs, and planning renovations.
• Identify opportunities for improvements in efficiency, cost-effectiveness, and resident experience in the management of our portfolios.
• Ensure that an annual operating budget and plan are developed and followed and that cost targets are within budget.
• Pre-qualify prospective residents to align with building demographic, conduct showings of our vacant suites, and quickly close sales with prospective residents, driving revenue through achievement of leasing goals.
• High level of community engagement through building relationships among local businesses, schools and community groups and developing ways to best market these communities.
• Maintain inventory knowledge including availability of suite types, layouts, common areas and amenities of the building and their surrounding neighborhoods.
• Complete accurate, detailed reporting of resident applications, leases and move in/out inspections.
• Other duties as required.