Residential Security Officer

at  Executive Security Solutions Ltd

Reports to: ESS Operations Director
Role Purpose: To protect our clients premises from criminal activity and to ensure the safety and well-being of all those within by protecting them from verbal and physical abuse. The prestigious residential property is situated in the W8 area of London.

ESSENTIAL EXPERIENCE/SKILLS & QUALIFICATIONS:

• Hold a minimum SIA DS licence (valid)
• First Aid at Work or equivalent qualification (valid)
• Be smart and well presented at all times.
• Be polite, helpful and diligent, with a can do ethos.
• Have excellent communication skills, both written and verbal.
• Have a sound knowledge in basic IT skills.
• Be able to provide the highest standard in customer service.
• Have 2 years previous experience of working within residential security.
• Be able to work without supervision and also as a member of a team.
• Be flexible and reliable to meet the role requirements.
• Have a calm personality capable of controlling difficult situations.
• Have a full five-year checkable work history and supply required documentation to be vetted in accordance with BS7858 Security Screening of Individuals employed in a Security Environment
• IT literate with a knowledge of Microsoft Office365 and its applications.

DESIRABLE EXPERIENCE/SKILLS & QUALIFICATIONS:

• SIA CP licence (valid)
• SIA CCTV licence
• First Person on The Scene

GENERIC INFORMATION:

The above list of job duties is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope of the post.This job description reflects the present requirements of the post. As duties and responsibilities change and develop, the job description will be reviewed and be subject to amendment in consultation with the post holder. All employees have a duty to comply with Executive Security Solutions published policies and procedures.

ROLE REQUIREMENT:

• This role requires you to meet all security screening and SIA licence requirements.
• You must be able to work nights and weekends as per the site rota.
• Previous residential security experience or similar is essential, with particular emphasis on good written and oral customer service skills, together with a professional and flexible approach.
• The ability to think and act quickly in emergency situations, or whilst under pressure is essential. Must be physically fit and able to stand/walk for long periods of time, undertake patrol duties both internal/external for up to and over an hour, access/egress control, ascend and descend stairs.
• To be flexible and extend job duties to carry out any other reasonable duty and responsibility within the job capability as assigned.

OTHER DUTIES

• Submit reports on incidents/accidents as instructed by ESS.
• Be aware of and adhere to Executive Security Solutions policies and procedures.
• To positively participate in staff welfare and development programmes
• Carry out all other site-specific duties as required by ESS, as detailed in the Assignment Instruction.