Residential Service Manager

at  Ability West

Ability West provides a wide range of high-quality services to children and adults with intellectual disabilities and autism across Galway City and County. Services provided are day, residential, short breaks, community support, rehabilitative training, and multi-disciplinary support. The ethos of service provision is underpinned by our Vision, Mission, Core Values and Strategic Plan, which is to empower people with disabilities to live self-directed lives in an equal and inclusive society. Each person is supported and valued within an environment which promotes their overall autonomy, health and wellbeing and enables them to reach their potential.

OVERVIEW OF ROLE

• The post holder has responsibility for the effective provision and operation of services to adults in specified Ability West Service which provides residential and short break respite services.
• Ensure compliance with organisational policies, procedures, national legislation including Health Act 2007 and HIQA regulations.
• Role includes taking on the duties of Person in Charge for the designated centre.
• Manage and monitor the annual budget, including staffing and all aspects of expenditure within the centre (central and people we support based) and be r responsible for operating within approved budgets.

PURPOSE OF ROLE

The purpose of this job is to ensure that the group home/respite service is run in accordance with Ability West’s Strategic Plan, organisational policies, procedures and guidelines, national legislation including Health Act 2007 and HIQA regulations, providing a home from home for the people we support and reporting on a regular basis to the Area Service Manager.

KEY DUTIES

• Be responsible for the overall general direction of the running of the designated centre under their remit.
• Ensure that the people we support are provided with a home like atmosphere and ensure that their health, recreational and other needs are adequately catered for.
• Establish and maintain relationships with individuals that are based on respect and equality and that promotes their independence.
• Manage and monitor the annual budget, including staffing and all aspects of expenditure within the centre and be responsible for operating within approved budgets.
• Work with the Finance Department in developing annual budgets that support the designated centre and operational plans.
• Ensure appropriate accounting procedures are in place for management of residents’ accounts and personal monies in keeping with their capacity and personal arrangements. Ensure effective safeguards are in place in respect of resident’s personal finances.
• Help create and add to an atmosphere in which people we support are encouraged to develop individual styles, independence skills and make personal choices.
• Use of person first language in verbal and written communication.
• Ensure the service is fully compliant with national legislation including Health Act 2007 and HIQA regulations.
• Manage the development and implementation of person-centred programmes that reflect the individual aspirations and needs of each person we support.
• Liaise with staff in other centres and the appropriate professional support staff and ensure that parents and other visitors to the group home are attended to with tact and consideration.
• Promote and maintain a safe environment for service provision through implementation of Ability West health and safety policies and procedures, risk management system, and all relevant regulations.
• Foster the participation of people we support in activities within the community and to develop an awareness of, and contact with, the group home among members of the local community.
• Keep such records and submit such reports as may be required by the Area Services Manager.
• Complete Core HR on a weekly basis, log incidents on QMIS in a timely manner, review emails and correspondence and submit all reports on activities in your centre as required by management.
• Undertake driving duties (Ability West fleet vehicles or own transport) if qualified and meet relevant organisation criteria.
• Co-ordination of administration, supervising and recording of prescribed medication in line with Ability West’s medication policies and procedures.
• Prepare and implement rosters and manage in line with approved budgets, people we support needs, skill mix and keep these under review with team and Area Service Manager as required.
• Be responsible for the management and supervision of permanent and relief staff of all grades, ensuring professional and work practices consistently meets the required standard and that development and training needs of your staff are identified and pursued, and that staff are rostered to attend scheduled training as required.
• Undertake staff development and support meetings with all staff working in your centre in line with agreed guidelines.
  The list of key duties is not exhaustive.